1d:["$","div",null,{"id":"post_list_page_root","children":[["$","section",null,{"className":"bg-[#F7F5F4]","children":["$","div",null,{"className":" min-h-[11.25rem] container mx-auto h-full px-6 flex items-center justify-between","children":[["$","section",null,{"children":[["$","div",null,{"className":" text-[2rem] leading-[3rem] sm:text-4xl sm:leading-[3.375rem] font-bold text-black ","children":"Share your ideas with us"}],["$","p",null,{"className":"mt-1 text-sm","children":"We value your insights on AfterShip products and features. Let's innovate together!"}]]}],["$","section",null,{"className":"hidden lg:flex lg:flex-1 lg:justify-end ","children":["$","$L26","banner-image",{"src":{"src":"/_next/static/media/bannerIcon.b1bbb4fb.webp","height":360,"width":596,"blurDataURL":"data:image/webp;base64,UklGRpwAAABXRUJQVlA4WAoAAAAQAAAABwAABAAAQUxQSCkAAAAAAQAAS8+qHgAAEH6a///VHAAeqdP/9f+hAAzQ//39/2QACuT//P+0DwBWUDggTAAAANABAJ0BKggABQACQDglsAJ0APmJTHQAAP7om33vx8DsvguqAGGRhpmj8FRmwf/nLuRIuwDfd/3zOU/vffmU5W8IfwjwZfxO/BsgAAA=","blurWidth":8,"blurHeight":5},"alt":"Banner","className":"max-w-xs rounded-lg ","priority":true}]}]]}]}],["$","$L27",null,{"state":{"mutations":[],"queries":[{"state":{"data":{"pagination":{"total":74,"page":1,"limit":10},"posts":[{"id":"eeb16c83ce7e4ef2bbbf4c84c1819684","title":"Personalized discount display rule","content":"So, as a seller who often runs campaigns, I would love to have a cool discount setup that can be customized based on how customers behave.

For example, I could keep discounts hidden for shoppers with shopping carts over $1,000 but display them for those who have smaller carts, so that they would shop more to get a better discount.

This strategy can be effectively applied to our product recommendations, enhancing conversion rates and boosting average order values.","status":"scheduled","created_at":"2024-05-08T21:26:01Z","updated_at":"2024-05-08T21:26:01Z","published_at":"2024-05-08T21:26:01Z","created_by":{"first_name":"Lucas","last_name":"Scott"},"tags":[{"id":"20f52f906d5545119c399bfb1dd548af","name":"Branded retail","description":"Branded retail","tag_category_id":"864ac52bd7414e6182e4c77c8e4043eb","status":"active","priority":100,"created_at":"2024-08-20T11:00:39Z","updated_at":"2024-09-03T19:14:19Z"},{"id":"9be21866ed92425b97ce4a37a5ffe623","name":"Conversion","description":"Conversion","tag_category_id":"222289c399064dfa85d0d38b7fc2eae1","status":"active","priority":10,"created_at":"2024-08-20T10:57:40Z","updated_at":"2024-09-03T19:13:05Z"},{"id":"77ddc4a20efb459caa9cabea268319e2","name":"Personalization","description":"Personalization","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":80,"created_at":"2024-08-20T10:48:30Z","updated_at":"2024-09-03T19:17:49Z"}],"statistics":{"views":{"total":1160},"upvotes":{"total":40},"comments":{"total":5}},"personal_interaction":{"voted":0,"followed":0}},{"id":"917ec3c474b743e98e291c4c15f92dea","title":"Highlight which module/box is selected during RMA Request Flow","content":"

Items + return reasons are not clearly highlighted/shown as selected, during the Return Request flow on the RC portal.

Request: During the return flow more clearly define that an item/return resolution is selected. i.e. have text say “Selected” or have the box change colour when an item/resolution is selected beyond just the black box.

","status":"submitted","created_at":"2025-01-31T19:01:39.370373Z","updated_at":"2025-02-06T02:14:54.495462Z","published_at":"2025-02-06T02:14:54Z","created_by":{"first_name":"Jason","last_name":"Ma"},"tags":[{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"}],"statistics":{"views":{"total":4},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"f12e4059ae62481da6d0cbde95f17725","title":"Preview and Explanation of Merchandising Strategies","content":"While using personalization, I want to understand the actual product results generated by these algorithms and the reason behind the chosen product displays for shoppers.

If I can preview the recommendation results in the admin, it would reduce uncertainty, ensure optimal outcomes, and improve my marketing strategies to boost conversions.","status":"submitted","created_at":"2024-07-15T23:13:29Z","updated_at":"2024-11-26T05:41:07.848714Z","published_at":"2024-11-26T05:41:07Z","created_by":{"first_name":"Amelia","last_name":"Robinson"},"tags":[{"id":"b98a27f0ef6a49c3ada6c1cc6d6f3d0b","name":"AI-powered features","description":"AI-powered features","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":25,"created_at":"2024-08-20T10:50:40Z","updated_at":"2024-09-03T19:10:39Z"},{"id":"77ddc4a20efb459caa9cabea268319e2","name":"Personalization","description":"Personalization","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":80,"created_at":"2024-08-20T10:48:30Z","updated_at":"2024-09-03T19:17:49Z"},{"id":"3861d5116a38480f88d3d28baa6564fe","name":"Product discovery","description":"Product discovery","tag_category_id":"222289c399064dfa85d0d38b7fc2eae1","status":"active","priority":30,"created_at":"2024-08-20T10:57:16Z","updated_at":"2024-09-03T19:12:42Z"}],"statistics":{"views":{"total":917},"upvotes":{"total":22},"comments":{"total":2}},"personal_interaction":{"voted":0,"followed":0}},{"id":"3bb0cd76571a46329554a1a54e5aa7c4","title":"Shopify checkout for Returns","content":"As a merchant, I would like to charge the cost of return when the shopper chooses to replace the returned item. aftership Returns provides Stripe checkout only for this scenario, but I don't have a Stripe account, I would like to use my Shopify checkout to charge the exchange upsell and cost of return. So that I don't have to open a Stripe checkout and manage two accounts (Shopify and Stripe checkout) at the same time.","status":"in_progress","created_at":"2024-03-19T23:29:36Z","updated_at":"2024-03-19T23:29:36Z","published_at":"2024-03-19T23:29:36Z","created_by":{"first_name":"Victoria","last_name":"Ward"},"tags":[{"id":"1c74655d435242cd8077c83a84474f79","name":"Post-purchase solutions","description":"Post-purchase solutions","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":35,"created_at":"2024-09-03T18:59:24Z","updated_at":"2024-09-03T19:10:31Z"},{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"},{"id":"242bbf37b6ec4e0ca55cb57e20d4c493","name":"Shopify","description":"Shopify","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":100,"created_at":"2024-08-20T10:58:40Z","updated_at":"2024-09-03T19:13:27Z"}],"statistics":{"views":{"total":1124},"upvotes":{"total":79},"comments":{"total":1}},"personal_interaction":{"voted":0,"followed":0}},{"id":"2ac2de67cb7745a286354e9baf89b000","title":"Create tracking pages via API","content":"We are a worldwide dropshipping service catering to e-commerce entrepreneurs. Merchants can design and market personalized products through us, setting prices and choosing their sales platforms from our integrated e-commerce options.

Once merchants place orders, we will handle the manufacturing, fulfillment, and shipping logistics to consumers.

When I am using Aftership for tracking, I want to enable my premium customers (merchants) with the ability to customize white label branded tracking pages and possibly an API to create them (since they won't have access to Aftership admin, and it would be impossible for me to maintain all tracking pages for them).

So that I can add this ability as part of the product & service package for my main customers (merchants), which creates more value for my business.","status":"submitted","created_at":"2024-07-17T15:03:26Z","updated_at":"2024-10-31T07:15:27.52671Z","published_at":"2024-07-17T15:03:26Z","created_by":{"first_name":"Madison","last_name":"Morgan"},"tags":[{"id":"2ddea084a0554f9bbedd8c1e7b4f763f","name":"APIs & webhooks","description":"APIs & webhooks","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":15,"created_at":"2024-08-20T10:51:20Z","updated_at":"2024-09-03T19:10:58Z"},{"id":"aff292058c4444429596674dc399d9d5","name":"Marketplace","description":"Marketplace","tag_category_id":"864ac52bd7414e6182e4c77c8e4043eb","status":"active","priority":90,"created_at":"2024-08-20T11:00:21Z","updated_at":"2024-09-03T19:14:26Z"},{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":1043},"upvotes":{"total":34},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"c39ec69f58fd42bcba71be569e647ea7","title":"Customized returns notifications","content":"

The current capability features a static returns approval notification. There are instances where the approval notification should be customized before being sent to the customer.

Currently, the only way of doing this is to change the approval notification for all returns, save, go back to the RMA in question, approve it with the new notification, make sure no other returns are approved, go back to the nofication and amend it to how it was prior and save.

Use case: there may be a specific product that is available for exchange in store, this needs to be checked with the store first so cannot be a hard rule. If the approval notification could be amended on an adhoc basis, you could give the customer the option at the point of approval and avoid back and forth via email.

","status":"submitted","created_at":"2024-10-30T06:00:41.920998Z","updated_at":"2024-10-30T06:04:42.342961Z","published_at":"2024-10-30T06:04:42Z","created_by":{"first_name":"Shane","last_name":"Fernandes"},"tags":[{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"}],"statistics":{"views":{"total":24},"upvotes":{"total":3},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"ba86801c27574f29995b84aaf34e54e3","title":"Support Returns API to create RMA Request","content":"The background is that I sell my products on multiple marketplaces, and each has different return flows that the aftership Returns page cannot handle. It would be much easier if there is a Returns API that can meet my requirements below.

Need: - I need a Returns API to allow creating RMA/return requests without having to use the Returns Page to file it. - I can call the API and pass the information regarding the Return Reason Resolution, etc in one go. - Once I call this API, it will return creation in Pending or Auto-Approved Status.","status":"launched","created_at":"2024-05-11T07:29:45Z","updated_at":"2025-01-15T07:05:55.739714Z","published_at":"2024-05-11T07:29:45Z","created_by":{"first_name":"Maya","last_name":"Garcia"},"tags":[{"id":"2ddea084a0554f9bbedd8c1e7b4f763f","name":"APIs & webhooks","description":"APIs & webhooks","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":15,"created_at":"2024-08-20T10:51:20Z","updated_at":"2024-09-03T19:10:58Z"},{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"}],"statistics":{"views":{"total":1074},"upvotes":{"total":65},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"8e415c49c86d4645b47efb89d2fe6718","title":"Returns Order Item Display - Customize Blocklist Error Message Based on Order Items","content":"$28","status":"submitted","created_at":"2025-02-13T21:45:59.213258Z","updated_at":"2025-02-14T01:55:32.140294Z","published_at":"2025-02-14T01:55:32Z","created_by":{"first_name":"Jason","last_name":"Ma"},"tags":[{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"}],"statistics":{"views":{"total":2},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"d605ec1baa5c4629afd2835b469a0d05","title":"SMS opt in at customer level","content":"As a retailer, it would be great if customer preferences can be collected and determine whether to send an SMS notification based on the subscription status synchronized via API.

Moreover, a customer-facing page that allows users to manage their preferences would be even better. We would love to communicate more with our shoppers, which will efficiently improve our customer satisfaction and brand reputation.","status":"submitted","created_at":"2024-02-13T17:34:24Z","updated_at":"2024-10-31T07:40:43.311472Z","published_at":"2024-02-13T17:34:24Z","created_by":{"first_name":"Isabella","last_name":"Davis"},"tags":[{"id":"2ddea084a0554f9bbedd8c1e7b4f763f","name":"APIs & webhooks","description":"APIs & webhooks","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":15,"created_at":"2024-08-20T10:51:20Z","updated_at":"2024-09-03T19:10:58Z"},{"id":"03c9a3aca621460fab4a3c3b2f9d120a","name":"Customer engagement","description":"Customer engagement","tag_category_id":"222289c399064dfa85d0d38b7fc2eae1","status":"active","priority":20,"created_at":"2024-08-20T10:57:28Z","updated_at":"2024-09-03T19:12:48Z"},{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":1101},"upvotes":{"total":42},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"0da6613b580b4e4f901390cfaa6c5231","title":"Multiple Tracking Numbers - Comma Separated","content":"

When I receive tracking from suppliers, I add manually to AfterShip. Usually there's more than 1 tracking number, for the same courier, so it would be great to able to add multiple tracking numbers at the same time as comma separated.

When clicking Save, it would then use all the information entered, for example; Customer name, order number etc etc.

Below example for tracking number 123456789 and 987654321

","status":"submitted","created_at":"2024-10-25T12:22:25.606765Z","updated_at":"2024-10-25T12:50:15.691598Z","published_at":"2024-10-25T12:49:09Z","created_by":{"first_name":"Oliver","last_name":"Mortimer"},"tags":[{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":29},"upvotes":{"total":4},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}}],"token":"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJTb3J0S2V5IjoiMTY4Yzg5ZDFiYTMyNGQ1NDgyZWM4OTY1NWJlY2QzZWMiLCJleHAiOjE3NDI2OTYyNTh9.yhtbr2cSN68N5bgzPSwXuEwlzGjNlI0v7DIKAUIdU1A"},"dataUpdateCount":1,"dataUpdatedAt":1742609858433,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["posts-list",{"limit":"10","page":"1","sort_by":"random","exclude_post_ids":"","tag_ids":"","statuses":"","type":"all","login":false}],"queryHash":"[\"posts-list\",{\"exclude_post_ids\":\"\",\"limit\":\"10\",\"login\":false,\"page\":\"1\",\"sort_by\":\"random\",\"statuses\":\"\",\"tag_ids\":\"\",\"type\":\"all\"}]"}]},"children":["$","$L29",null,{}]}],["$","h1",null,{"className":"opacity-0","children":"Idea Portal"}]]}]