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Delivered
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How Fast Delivery Impacts Customer Satisfaction for Heavy Equipment
Alex Liam
October 28, 2025 at 1:53 pm
Fast and reliable delivery plays a vital role in customer satisfaction for heavy equipment buyers. When products arrive on time and in perfect condition, it builds trust, reduces downtime, and encourages repeat business and brand loyalty.
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Missing pin feature
Nishant Dhiman
August 14, 2026 at 4:43 am
Image 1 — Shipment Selection & Pin Icon Behavior (pictures attached)
When selecting shipments, the Pin icon should remain clean, clear, and fully visible when up to three shipments are selected.
Once the user selects more than three shipments, the Pin icon should become visually disabled—either blurred, faded, or hidden—to clearly communicate that the action is unavailable.
Please also indicate where the attached reference image should appear in relation to the Pin icon so that its placement and visual hierarchy are clear.
Image 2 — Pin Option Within the Shipment Menu (pictures attached)
When the user opens any shipment and clicks the three-dot (⋮) menu, the following options should be displayed:
1:- Edit Shipment
2:- Mark as Delivered
3:- Pin at Top
4:- Delete
The Pin at Top option should be presented as a polished, intuitive action within the existing menu, maintaining a premium and consistent user experience.
Thanks and Regards
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Each product page has searchable and filterable product reviews to set customer expectations.
James Wilson
June 19, 2024 at 3:49 pm
For instance, customers can quickly locate reviews based on size, incorporate images and videos, consider age, product characteristics, and the reviewer's recommendation status.
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Upload label manually from external source and link (instead of file only)
Alexander Kobbevik
October 25, 2024 at 11:06 am
Upload label manually from external source and link (instead of file only)
Today its only possible to upload label manually through file via computer.
Hope this will change and we ca upload via external url
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Allow order editing permissions to be configured per country
Roqeeb Olaniyi
September 15, 2026 at 10:42 pm
We'd like the ability to restrict which order-editing options are available on a per-country basis, rather than applying the same set of options globally.
Many merchants work with regional checkout or fulfillment partners (e.g. Global-E) that prohibit certain order changes after an order is placed in specific countries. For example, a merchant might need to limit editing to only "apply discount code" and "cancel order" for a subset of countries, while keeping the full set of editing options available everywhere else.
Being able to configure order-editing permissions by country/region would help merchants stay compliant with regional partner restrictions without giving up flexibility in other markets.
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Increase Bulk Search Limit
Michaela Kelly
April 2, 2025 at 10:41 am
Is it possible to increase the bulk search limit from 50? We often have to peform bulk search a number of times to retrieve the data that we're looking.
Delivered
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Tracking dynamic updates for Emails
Sophia Anderson
March 8, 2024 at 3:29 pm
I guess for shipping emails sent out to my customers, it would be nice to have dynamic info that updates as the package progresses through the network. I also want all my existing emails to stay current.
The reason is simply that I wanna give my customers a unified experience by delivering consistent messages to them. I believe this will help with my customer satisfaction.
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Mask words
De Lampfabriek NL
June 27, 2025 at 10:15 am
I want to be able to mask certain words such as 'flight'and ''import'', or ''customs''.
As for EU customers this is not relevant infromation and they faster think goods are from china and want to return faster. When they see basic info and a EDD they are assured everything is good. They dont neem more info.
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Notification before wine is shipping
Daniel Hauck
December 9, 2025 at 3:29 pm
A notification to give the customer the opportunity to change their requested ship date. This allows wineries to change the date without re-directing. Using the RSD and sending a notification 3 days or so before.
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