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I'd like to log an enhancement request for the Tracking page editor. Currently the section where we add social media connectors is limited in connection options. Specifically for Instagram (which is a really cool feature) the only way to connect is using our own credentials (user name/password login). This is an unacceptable option as it exposes us to being hacked and is a security concern obviously. The better way to do this is via Instagram's API connection: https://developers.facebook.com/docs/instagram-platform. Can you please log that as a high priority enhancement request? Should we decided to stay with AfterShip, this will be a critical branding requirement.

Currently, I can only choose from 3 resolution options in Warranty admin: Repair item, Replace item & Other. At the end of the day, I need to manually export a list of Warranty claims and see how many store credit resolutions were recorded. (By using the “Other” option with a note.) This process is very time-consuming and inefficient.    It would be very helpful if a direct "issue store credit" feature were integrated, potentially automating the process across platforms like Shopify.

Items + return reasons are not clearly highlighted/shown as selected, during the Return Request flow on the RC portal.    Request: During the return flow more clearly define that an item/return resolution is selected. i.e. have text say “Selected” or have the box change colour when an item/resolution is selected beyond just the black box. 

Hello AfterShip team, I use AfterShip Product Reviews on my Shopify store, sightlinereaders.com, and I'm happy with it. I'd like to request a feature: syncing reviews to Shopify's Shop app. I recently started running Shop Campaigns ads and the results have been good. The trouble is that my Shop store page only shows reviews left inside the Shop app. None of the reviews collected through AfterShip appear there, so shoppers who find me through Shop see far fewer reviews than are on my website. For a product like reading glasses, which people can't try on before they buy, reviews make a big difference to sales. Other review apps, including Judge.me, Junip and REVIEWS.io, already send reviews to Shop through Shopify's product review integration. I'd much rather stay with AfterShip than switch apps to get this feature. Specifically, I'm asking for: 1. Sending published AfterShip reviews to the Shop app, including existing reviews where Shop's policies allow 2. Optionally, bringing reviews left in Shop back into AfterShip so they show on my website too Could you tell me whether this is on your roadmap, and roughly when it might be available? If it already exists and I've missed the setting, please point me to it. Thank you, Bruce Malter Sightline Readers, Inc. sightlinereaders.com

If you are working with many different returns in one day, there needs to be a quick way to copy information like in Shopify as example. Please reference the far right side of this image:

Good morning, I kindly ask you to enable the option to change the font, font size, colour, etc., for the “address” field within the footer of notification emails. Currently, this is the only field that cannot be customised, which creates a noticeable contrast between the main text in the body and this field, making the emails aesthetically unappealing. Thank you.

Hello, Could you add Vinted Go shipping to the shipping list in the next update, please? It's a very very good app to follow shipping. Thanks's in advance Best regards 

在英语版本下，缺货订阅按钮会正常显示：https://eu.elegoo.com/products/elegoo-pla-filament-1-75mm-3d-printer-filament-1kg-spool-2-2-lbs?variant=45521201037588 在法语及其他语言版本下，缺货订阅按钮未显示：https://eu.elegoo.com/fr/products/elegoo-pla-filament-1-75mm-3d-printer-filament-1kg-spool-2-2-lbs?variant=45521201037588

Fast and reliable delivery plays a vital role in customer satisfaction for heavy equipment buyers. When products arrive on time and in perfect condition, it builds trust, reduces downtime, and encourages repeat business and brand loyalty.

I want to be able to show values and total value of anything that is currently in transit, out for delivery and delivered so i can manage my insurance process of total value out at a given time