Add the ability to block a return and direct the customer to the warranty portal. Bonus if you could log the customer in and auto fill information.
Potential Mockup
Potential User Experience
FedEx has master tracking numbers which can have multiple tracking numbers under 1 tracking numbers. I'd like to be able to add a group of numbers to a group, or master number, and it should be collapsable so I can open it and look at all attached tracking numbers.
I would like to include the RMA number barcode on the returns label. This way, upon receiving the returns label at my warehouse, I can simply scan the barcode to retrieve the RMA number. Subsequently, I can use this number to efficiently locate the corresponding RMA information within the returns system. This process will significantly enhance the operational efficiency of our RMA procedures.
Currently it's possible to view returns analytics only per 1 store at a time. It would be great to be able to select multiple stores and have a consolidated view on returns.
There should be an option to just cancel the return without rejecting it.
Sometimes client decide to bring it to a store after doing the initial return.
When utilizing an HTML email editor, I aim to display and personalize shipment or order items within my tracking notifications.
This feature would allow shoppers to conveniently view their purchases directly in the email, thereby improving customer satisfaction.
That would be great if Feed could accommodate the listing of "not-for-sale products" on TTS. This feature is newly introduced in TTS, where the product is not for sale to shoppers but will be gifted to them instead.