1d:["$","div",null,{"id":"post_list_page_root","children":[["$","section",null,{"className":"bg-[#F7F5F4]","children":["$","div",null,{"className":" min-h-[11.25rem] container mx-auto h-full px-6 flex items-center justify-between","children":[["$","section",null,{"children":[["$","div",null,{"className":" text-[2rem] leading-[3rem] sm:text-4xl sm:leading-[3.375rem] font-bold text-black ","children":"Share your ideas with us"}],["$","p",null,{"className":"mt-1 text-sm","children":"We value your insights on AfterShip products and features. Let's innovate together!"}]]}],["$","section",null,{"className":"hidden lg:flex lg:flex-1 lg:justify-end ","children":["$","$L26","banner-image",{"src":{"src":"/_next/static/media/bannerIcon.b1bbb4fb.webp","height":360,"width":596,"blurDataURL":"data:image/webp;base64,UklGRpwAAABXRUJQVlA4WAoAAAAQAAAABwAABAAAQUxQSCkAAAAAAQAAS8+qHgAAEH6a///VHAAeqdP/9f+hAAzQ//39/2QACuT//P+0DwBWUDggTAAAANABAJ0BKggABQACQDglsAJ0APmJTHQAAP7om33vx8DsvguqAGGRhpmj8FRmwf/nLuRIuwDfd/3zOU/vffmU5W8IfwjwZfxO/BsgAAA=","blurWidth":8,"blurHeight":5},"alt":"Banner","className":"max-w-xs rounded-lg ","priority":true}]}]]}]}],["$","$L27",null,{"state":{"mutations":[],"queries":[{"state":{"data":{"pagination":{"total":74,"page":1,"limit":10},"posts":[{"id":"ab533a4873f64524ae2c5335392261d4","title":"希望Back in Stock的Subscription button可以在多语言版本下显示。","content":"

在英语版本下，缺货订阅按钮会正常显示：https://eu.elegoo.com/products/elegoo-pla-filament-1-75mm-3d-printer-filament-1kg-spool-2-2-lbs?variant=45521201037588

在法语及其他语言版本下，缺货订阅按钮未显示：https://eu.elegoo.com/fr/products/elegoo-pla-filament-1-75mm-3d-printer-filament-1kg-spool-2-2-lbs?variant=45521201037588

","status":"submitted","created_at":"2025-03-12T03:34:31.699913Z","updated_at":"2025-03-12T03:48:15.566399Z","published_at":"2025-03-12T03:37:38Z","created_by":{"first_name":"Elegoo","last_name":"Store"},"tags":[{"id":"20f52f906d5545119c399bfb1dd548af","name":"Branded retail","description":"Branded retail","tag_category_id":"864ac52bd7414e6182e4c77c8e4043eb","status":"active","priority":100,"created_at":"2024-08-20T11:00:39Z","updated_at":"2024-09-03T19:14:19Z"},{"id":"333f943f19b24a34ab4a2ebbae4cfbe3","name":"Email & SMS","description":"Email & SMS","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":60,"created_at":"2024-08-20T10:48:53Z","updated_at":"2024-09-03T19:18:01Z"},{"id":"242bbf37b6ec4e0ca55cb57e20d4c493","name":"Shopify","description":"Shopify","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":100,"created_at":"2024-08-20T10:58:40Z","updated_at":"2024-09-03T19:13:27Z"}],"statistics":{"views":{"total":9},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"de25c413b2d0482b8e3c2fde2157d699","title":"Provide an option for the customers to edit the post shipment review in the AfterShip tracking","content":"

Requesting to provide an option for the end consumers to edit the review on the AfterShip tracking page after the product is being delivered.

Currently, the customers are able to leave the review but unable to edit them.

","status":"scheduled","created_at":"2025-03-10T15:22:28.014439Z","updated_at":"2025-03-11T02:07:27.997733Z","published_at":"2025-03-11T01:43:02Z","created_by":{"first_name":"Jason","last_name":"Ma"},"tags":[{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":1},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"3dcecaa4d9de496fbf439679ffb53bc2","title":"Pick up & BOPIS Tracking Enhancement","content":"

Related to BOPIS Track - set a Pickup deadline date and use it as a Merge Tag on Notifications.

Ideally, set a date and time expiration date so the end consumer know when they need to pick up their order. If the end consumer doesn't pick up their package before the expiration date, then cancel the order, notify the client and possibly refund the end consumer.

","status":"adopted","created_at":"2025-02-03T17:40:03.559404Z","updated_at":"2025-02-06T02:18:22.611912Z","published_at":"2025-02-06T02:15:58Z","created_by":{"first_name":"Jason","last_name":"Ma"},"tags":[{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":4},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"a7f2bc6a71ea487e8b454dc9ac01ca3e","title":"Fix Direct Links to 'View On Carrier Website'","content":"

There's quite a few couriers where the 'View on Carrier Website' doesn't take you directly to the trracking page, and instead requires you to enter the tracking number. These can be easily fixed by correcting the URL.

For example, for Cainiao the link takes you to;

https://global.cainiao.com/

This needs correcting to;

https://global.cainiao.com/newDetail.htm?mailNoList=

Please submit any further examples below.

","status":"adopted","created_at":"2024-12-13T11:33:47.814843Z","updated_at":"2024-12-19T08:32:10.76648Z","published_at":"2024-12-16T02:03:58Z","created_by":{"first_name":"Oliver","last_name":"Mortimer"},"tags":[{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":30},"upvotes":{"total":2},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"f0bf064d1fd242808cdf3b64733d0410","title":"Warranty Add-On Feedback","content":"

Hi there,

We’re planning to fully transition to your warranty return platform and would like to see the following improvements:

Dynamic Reference Lines on Return Shipping Labels: We’d like the option to add customizable reference lines on shipping labels. While there are default placeholders available, we need a more flexible solution to include internal notes that will help us organize returns efficiently.
Delayed Replacement Order Processing: We’d prefer the ability to process a replacement order without sending it to Shopify until the carrier marks the warranty return as “en route.”
Regex Validation for Warranty Intake Form: Adding regex validation would help us ensure inputs follow specific formats, such as order numbers or serial numbers, for better accuracy.

","status":"submitted","created_at":"2024-11-07T00:36:57.445627Z","updated_at":"2024-11-07T02:45:04.423863Z","published_at":"2024-11-07T01:55:27Z","created_by":{"first_name":"Cindy ","last_name":"Rodriguez"},"tags":[{"id":"a59ba4db41844d6291112078590192a3","name":"Integrations","description":"Integrations","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":10,"created_at":"2024-08-20T10:51:09Z","updated_at":"2024-09-03T19:11:05Z"},{"id":"1c74655d435242cd8077c83a84474f79","name":"Post-purchase solutions","description":"Post-purchase solutions","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":35,"created_at":"2024-09-03T18:59:24Z","updated_at":"2024-09-03T19:10:31Z"},{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"},{"id":"02822a25a2f64eaf999a58d54f00c291","name":"Warranty","description":"Warranty","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":20,"created_at":"2024-08-20T10:47:58Z","updated_at":"2024-09-03T19:18:42Z"}],"statistics":{"views":{"total":23},"upvotes":{"total":2},"comments":{"total":1}},"personal_interaction":{"voted":0,"followed":0}},{"id":"3feec7796ff9433393aa4d80e6e0d63b","title":"Add a Shipping Status Button for Completed Orders directly inside WooCoomerce","content":"

Good morning,

It would be incredibly useful to enhance the WooCommerce plugin by adding a button to the Orders section for each completed order. This button would allow customers to directly view the shipping status and the various stages leading up to delivery on the store’s website.

For those managing e-commerce platforms, keeping users on the site is crucial. That’s why this feature would be so beneficial! Additionally, it would encourage users to create an account on the site, which would be another positive outcome.

Thank you.

","status":"adopted","created_at":"2025-01-24T13:59:38.488363Z","updated_at":"2025-02-05T09:02:39.45218Z","published_at":"2025-01-24T15:40:29Z","created_by":{"first_name":"Giulio","last_name":"Riotta"},"tags":[{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"},{"id":"177857f789ab423e9c6780dbabaa8641","name":"WooCommerce","description":"WooCommerce","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":70,"created_at":"2024-08-20T10:59:30Z","updated_at":"2024-09-03T19:13:45Z"}],"statistics":{"views":{"total":19},"upvotes":{"total":1},"comments":{"total":1}},"personal_interaction":{"voted":0,"followed":0}},{"id":"17b4dad13804443c97bcc82001d56d12","title":"Support setting the total number of emails that can be sent by each contact within a certain period of time (frequency)","content":"Support setting the total number of emails that can be sent by each contact within a certain period of time (frequency), including flows and newsletters.

I aim to reduce interruptions for my customers while still capturing important messages, which is why I am seeking more flexibility in the configurations.","status":"submitted","created_at":"2024-08-27T11:52:53Z","updated_at":"2024-09-26T10:15:47.992468Z","published_at":"2024-08-27T11:52:53Z","created_by":{"first_name":"Scarlett","last_name":"Carter"},"tags":[{"id":"cc1e7674568f4b0498535cd572ad23cf","name":"Customer acquisition","description":"Customer acquisition","tag_category_id":"222289c399064dfa85d0d38b7fc2eae1","status":"active","priority":40,"created_at":"2024-08-20T10:52:41Z","updated_at":"2024-09-03T19:12:34Z"},{"id":"03c9a3aca621460fab4a3c3b2f9d120a","name":"Customer engagement","description":"Customer engagement","tag_category_id":"222289c399064dfa85d0d38b7fc2eae1","status":"active","priority":20,"created_at":"2024-08-20T10:57:28Z","updated_at":"2024-09-03T19:12:48Z"},{"id":"333f943f19b24a34ab4a2ebbae4cfbe3","name":"Email & SMS","description":"Email & SMS","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":60,"created_at":"2024-08-20T10:48:53Z","updated_at":"2024-09-03T19:18:01Z"},{"id":"c723343f46134af2b7ee1c9e2cf4e4d9","name":"Marketing solutions","description":"Marketing solutions","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":30,"created_at":"2024-09-03T18:58:49Z","updated_at":"2024-09-03T19:10:22Z"}],"statistics":{"views":{"total":848},"upvotes":{"total":16},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"3e3a21aaa83b4a2cbebe92f7e0297192","title":"Alert message to let a user know when the same email domain is used in an existing organization","content":"

Background:

At the moment, a user with a specific domain can easily create a new organization when creating an account in AfterShip
We don’t indicate to this use that an existing organization is already linked to the same domain
This can create confusion when member are trying to get access to an organization proactively (without being added by the current owner)
Hence we end up with support tickets from member not able to get access to their main org.

Expectation:

Alert message during new inscription if we identify that the email domain is already used.
Eventually an option to send a request to the owner of the main org.
Possibility to delete the new account to avoid unnecessary org and member creations for our clients.
Could be active only for ENT client if we want to reduce the scope

","status":"submitted","created_at":"2025-02-04T15:30:58.830972Z","updated_at":"2025-02-06T02:33:03.86753Z","published_at":"2025-02-06T02:33:03Z","created_by":{"first_name":"Jason","last_name":"Ma"},"tags":[{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":4},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"edbccc12100f4972be27152721373cdb","title":"Warranty product page to show discounts","content":"

Would like to be able to display any discount received, from the orginal order, on the product selection page in the warranty portal. If possible, the discount code that was used as well.

Important: Discount amount and discount code should show in the AfterShip admin portal.

$\"\"$

","status":"submitted","created_at":"2025-02-03T19:33:40.356291Z","updated_at":"2025-02-06T02:19:36.152628Z","published_at":"2025-02-06T02:19:36Z","created_by":{"first_name":"Jeremy","last_name":"Bobbitt"},"tags":[{"id":"02822a25a2f64eaf999a58d54f00c291","name":"Warranty","description":"Warranty","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":20,"created_at":"2024-08-20T10:47:58Z","updated_at":"2024-09-03T19:18:42Z"}],"statistics":{"views":{"total":2},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"dcc87c06a06145a4a91fdbbd757f0df2","title":"Support the “issue store credit” option on “process warranty claim” page","content":"

Currently, I can only choose from 3 resolution options in Warranty admin: Repair item, Replace item & Other. At the end of the day, I need to manually export a list of Warranty claims and see how many store credit resolutions were recorded. (By using the “Other” option with a note.) This process is very time-consuming and inefficient.

It would be very helpful if a direct \"issue store credit\" feature were integrated, potentially automating the process across platforms like Shopify.

","status":"adopted","created_at":"2024-05-06T01:01:00Z","updated_at":"2024-05-06T01:01:00Z","published_at":"2024-05-06T01:01:00Z","created_by":{"first_name":"Daniel","last_name":"Reed"},"tags":[{"id":"20f52f906d5545119c399bfb1dd548af","name":"Branded retail","description":"Branded retail","tag_category_id":"864ac52bd7414e6182e4c77c8e4043eb","status":"active","priority":100,"created_at":"2024-08-20T11:00:39Z","updated_at":"2024-09-03T19:14:19Z"},{"id":"242bbf37b6ec4e0ca55cb57e20d4c493","name":"Shopify","description":"Shopify","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":100,"created_at":"2024-08-20T10:58:40Z","updated_at":"2024-09-03T19:13:27Z"},{"id":"02822a25a2f64eaf999a58d54f00c291","name":"Warranty","description":"Warranty","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":20,"created_at":"2024-08-20T10:47:58Z","updated_at":"2024-09-03T19:18:42Z"}],"statistics":{"views":{"total":1021},"upvotes":{"total":58},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}}],"token":"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJTb3J0S2V5IjoiZGIxMDgyZWM4NDk4NDk1ZGE5YTg1MmQ4MTg5OWNmYjkiLCJleHAiOjE3NDI3MzY2MDh9.1FR2tZ_of7ek9i1AXRl3unUGFZk546WDwaa9DLLywGs"},"dataUpdateCount":1,"dataUpdatedAt":1742650208858,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["posts-list",{"limit":"10","page":"1","sort_by":"random","exclude_post_ids":"","tag_ids":"","statuses":"","type":"all","login":false}],"queryHash":"[\"posts-list\",{\"exclude_post_ids\":\"\",\"limit\":\"10\",\"login\":false,\"page\":\"1\",\"sort_by\":\"random\",\"statuses\":\"\",\"tag_ids\":\"\",\"type\":\"all\"}]"}]},"children":["$","$L28",null,{}]}],["$","h1",null,{"className":"opacity-0","children":"Idea Portal"}]]}]