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Can AI be used to address differences among products within the same category?
Nathan Rivera
April 15, 2024 at 8:52 am
I work in the furniture industry with thousands of products and continuous new product listings.
Consumers often inquire about variations in materials and sizes between similar pieces of furniture, placing a significant burden on my support team. Generating comparison pages for every query we receive is unfeasible due to the volume of requests.
Given the potential of AI to suggest comparable items, could it also be leveraged to pinpoint disparities among products and present these distinctions to consumers? Such a system can alleviate my workload significantly and potentially reduce bounce rates as well.
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Please add tracking for Shipglobal.in
Ugo Grandolini
July 15, 2026 at 11:40 am
Hi,
I recently started buying products from India and sometimes they ship using :
https://shipglobal.in/tracking/
Unfortunately Aftership is not yet supporting shipglobal.in and I need to use another app (actually 17tracks works) to track these shipments.
Please consider adding shipglobal.in as a supported career.
thank you!
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Suggestion: Add Lazada Express (LEX MY / LEL) Support for Malaysia.
Julia Blame
August 8, 2026 at 9:21 am
Suggestion: Add Lazada Express (LEX MY / LEL) Support for Malaysia
Hi,
I would like to suggest adding Lazada Express (LEX MY / LEL) as a supported courier/carrier on your app and website.
Lazada Express is the official delivery courier used by Lazada in Malaysia, similar to how SPX Express / Shopee Express is the official courier for Shopee. Many Lazada shipments in Malaysia are handled by LEX, so having direct tracking support would be very useful for Malaysian users.
The official LEX Malaysia tracking website is:
https://lex.com.my/
For testing purposes, you can use these example tracking numbers:
LXST191548638MY
MYMPA257159996
I hope you can consider implementing Lazada Express (LEX MY / LEL) support soon. As Lazada is widely used in Malaysia, I believe many users would appreciate being able to add and track their LEX shipments directly through your app and website instead of having to visit the LEX website separately.
Thank you for considering this suggestion. I hope LEX MY support can be added in a future update!
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Cancel return
Fotoula Anastasopoulos
May 26, 2026 at 1:06 pm
There should be an option to just cancel the return without rejecting it.
Sometimes client decide to bring it to a store after doing the initial return.
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Shopify checkout for Returns
Victoria Ward
March 19, 2024 at 11:29 pm
As a merchant, I would like to charge the cost of return when the shopper chooses to replace the returned item. aftership Returns provides Stripe checkout only for this scenario, but I don't have a Stripe account, I would like to use my Shopify checkout to charge the exchange upsell and cost of return. So that I don't have to open a Stripe checkout and manage two accounts (Shopify and Stripe checkout) at the same time.
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Increase Bulk Search Limit
Michaela Kelly
April 2, 2025 at 10:41 am
Is it possible to increase the bulk search limit from 50? We often have to peform bulk search a number of times to retrieve the data that we're looking.
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HTML email editor support configure shipment & order items
Charlotte Evans
June 3, 2024 at 4:31 pm
When utilizing an HTML email editor, I aim to display and personalize shipment or order items within my tracking notifications.
This feature would allow shoppers to conveniently view their purchases directly in the email, thereby improving customer satisfaction.
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How to Automatically Change Order Status to "Completed" with AfterShip in WooCommerce?
Luis Melchor
December 16, 2024 at 8:50 pm
I want the order status to automatically change to "Completed" when the tracking code is entered in the AfterShip plugin in WooCommerce. Is it possible to achieve this through the plugin settings, or is there a snippet that can help me make it happen?
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personalize reporting and scheduling
nailin yang
July 16, 2025 at 9:05 am
Our warehouse needs to know how many returns were requested on a daily basis so they can plan their resources accordingly. but it is not an option for now. It would be nice if we could build our own reports and schedule it.
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