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Include a SKU column - Returns Dashboard

Lewis Steen
March 21, 2025 at 10:19 am
It would be useful to have a Sku column amognst the list when editing the returns dashboard. The image of the item is useful but often the item is enclosed in a boxed which is marked with the sku. Therefore at first glance, the sku is seen before the physical item.
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Parcel Sorting expediation

Kohle Kless
November 16, 2025 at 5:56 pm
My idea is that when a shipment comes in from China to America,instead of each parcel going right to LAX through customs,each one should go to it's respective state and provence,every state has a sorting and customs center,it would just make it easier to make one stop instead of two or three on the way to the packages final point of delivery,
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Anti-fraud reporting and risk checks

Penelope Perry
March 4, 2024 at 5:19 pm
As a business owner, I am seeking a system that can facilitate risk level scoring for each RMA (Return Merchandise Authorization) and enable my staff to input risk assessment findings based on actual RMA inspections. This system will enable us to assess risk levels effectively and respond accordingly. Moreover, the system will allow for the reporting of any detected fraud instances.   Implementing this system is crucial for mitigating fraud occurrences, as well as proactively preventing future fraudulent activities. Such measures are instrumental in safeguarding my business's profitability in the long term.
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Sort by Delivery Day

jdkluck
November 6, 2025 at 1:16 pm
I was just tracking my packages and thought of something and was like man I wish there would be different layouts or sorting options. Like if I could sort it by ETD Dates, etc rather than just having them all listed and me doing the mental math of 3 days from now would be Friday, etc. Since of our would be able to be listed by delivery date I would know what packages I need to be on the lookout for that day at an early glance.
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Support "not-for-sale products" listing

Henry Baker
June 15, 2024 at 10:47 am
That would be great if Feed could accommodate the listing of "not-for-sale products" on TTS. This feature is newly introduced in TTS, where the product is not for sale to shoppers but will be gifted to them instead.
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Send the Delivered Status Back to Shopify app

Rita Agarawal
January 7, 2025 at 11:32 am
Currently the aftership is one way communication making it diffucult for business to see integrated full status at one place again when customer login to their shopify page they see status of item still on the way as shopify stops at fullfilled stge. Though the track order option by Aftership is good it is still a bad customer experience.
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Show estimated delivery time on tracking pages

Amin Borghei
August 10, 2026 at 9:50 am
Most major carriers already provide an estimated delivery date/time as part of their tracking data, but this isn't currently surfaced in the app. Context: Customers tracking a shipment want to know when it will arrive, not just its current status. Right now they have to infer this themselves or check the carrier's own site separately. Issue to address: Add a field that displays the carrier's estimated delivery date (and time window, where the carrier provides one) on the tracking/order page. This would reduce "where is my order" support inquiries and improve the post-purchase experience. Suggestion: Pull the estimated delivery data from carriers that already expose it via their APIs, and display it prominently near the shipment status.
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"By Carrier & Lane" Report

Aria Hughes
April 14, 2024 at 5:59 pm
As a merchant, I would like to break down the shipping volume report by Carrier and Lane. Currently, it can be broken down by only one condition.   This would allow us to understand how a carrier is performing in a specific market.
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Shipment tracking dashboard automated report

Fielding Oliver
April 17, 2026 at 1:56 pm
It would be great if you could automate sending out the shipment tracking dashboard, and allow filters for that report, lijke the analysis report.  This enbales us to send the report to customers and others in our team as a live snapshot of their shipments. It consolidates all their shipments into one view so they don't have to track them individually each day. 
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Perhaps AI can help me select videos to showcase?

Ella Green
July 1, 2024 at 9:30 pm
The same videos are displayed to shoppers on my collection page or recommendation widgets. I want greater exposure to alternative products and videos, but selecting which ones to display and updating them regularly feels overwhelming.   Furthermore, testing to determine which video garners the most traffic is even more challenging. I have no idea if my efforts will result in sales. If only there is a tool could help!
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