There should be an option to just cancel the return without rejecting it.
Sometimes client decide to bring it to a store after doing the initial return.
Our warehouse needs to know how many returns were requested on a daily basis so they can plan their resources accordingly. but it is not an option for now. It would be nice if we could build our own reports and schedule it.
Enable merchants to customize the duration before an RMA is automatically canceled. Currently, the system only allows for auto-cancellation after 28 days of inactivity. To better suit our company's needs, we would like the option to extend this period.
If you are working with many different returns in one day, there needs to be a quick way to copy information like in Shopify as example. Please reference the far right side of this image:
When utilizing an HTML email editor, I aim to display and personalize shipment or order items within my tracking notifications.
This feature would allow shoppers to conveniently view their purchases directly in the email, thereby improving customer satisfaction.