Share your ideas with us
We value your insights on AfterShip products and features. Let's innovate together!
Delivered
0
0
Api endpoint to fetch the review data
Nayan Solanki
July 21, 2026 at 12:33 pm
I see that Aftership is already having public api end points available for tracking and returns. i would like to have similar one for reviews.
Submitted
0
0
Exception Orders
Crystal Johnson
February 4, 2026 at 4:39 pm
GM is there a way to close an exception order rather than a total delete?
Submitted
0
0
Analytics for Gift Tracking Page
C X
December 15, 2025 at 12:23 pm
It would be really useful to see how often the Gift Tracking Page is actually being used, separately from the regular tracking page.
At the moment, it’s hard to tell uptake or performance unless the page has a unique URL or rely on Google Analytics. Having native reporting in AfterShip would make this much easier.
Ideally this would show:
- Views and unique visitors for the gift tracking page
- How it compares to the standard tracking page
- Basic engagement (e.g. CTA clicks)
This would help merchants understand adoption and value of the gifting feature much more clearly.
Submitted
0
0
Customising font and text size in the “address” area of the footer
Giulio Riotta
January 24, 2025 at 1:24 pm
Good morning,
I kindly ask you to enable the option to change the font, font size, colour, etc., for the “address” field within the footer of notification emails.
Currently, this is the only field that cannot be customised, which creates a noticeable contrast between the main text in the body and this field, making the emails aesthetically unappealing.
Thank you.
Submitted
0
0
Perhaps AI can help me select videos to showcase?
Ella Green
July 1, 2024 at 9:30 pm
The same videos are displayed to shoppers on my collection page or recommendation widgets. I want greater exposure to alternative products and videos, but selecting which ones to display and updating them regularly feels overwhelming.
Furthermore, testing to determine which video garners the most traffic is even more challenging. I have no idea if my efforts will result in sales. If only there is a tool could help!
Submitted
0
0
Free shipping thresholds customization
Avery Bailey
April 28, 2024 at 7:42 pm
I want to fully customize different free shipping thresholds for different currencies/regions.
This would better compensate for my shipping costs in different currencies and may also increase the order value.
Delivered
0
0
Value Log for Orders In Transit
Nicholas Brusseler
August 7, 2026 at 6:01 pm
I want to be able to show values and total value of anything that is currently in transit, out for delivery and delivered so i can manage my insurance process of total value out at a given time
Submitted
0
0
Please alliw swipe back
Robert T. Edmiston
August 3, 2026 at 2:09 pm
Could you please make a slight programming change, could you please allow swipping back to the main list of packages once you looked at a package info
iOs
Submitted
0
0
Eliminate Additional Fees for Carrier Integration – Improve Aftership for All Users
Mario Labault
March 3, 2025 at 10:20 pm
As a loyal Aftership customer, I am extremely disappointed to learn that integrating a new carrier requires an additional fee—a neither transparent nor customer-friendly policy. Carrier expansion should be a standard improvement to Aftership’s platform, not an extra cost passed onto paying customers.
Why This Needs to Change:
Improving Aftership Should Be Your Priority, Not an Upsell
Adding new carriers benefits all Aftership users. Expanding carrier integrations should be part of Aftership’s ongoing development efforts, not a hidden fee imposed on individual customers.
Hidden Costs Undermine Customer Trust
Nowhere in Aftership’s pricing model is it clearly stated that carrier integration comes with additional fees. This lack of transparency frustrates users and creates an unexpected financial burden.
Loyal Customers Deserve Better
Customers who have trusted Aftership for their business operations should not have to pay extra to access a fundamental feature like carrier support.
Proposed Solution:
Aftership should eliminate extra fees for new carrier integrations and invest in expanding its platform instead of charging individual users. This would be part of its commitment to improving service for all customers.
Clear, upfront disclosure of costs should be required if Aftership maintains this fee structure.
If Aftership truly values its customers, this change must ensure a fair, transparent, and customer-centric experience.
Submitted
0
0