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Estimated delivery date for return shipments on Returns Dashboard
Jason Ma
February 3, 2025 at 10:12 pm
Consider leveraging Estimated Delivery Dates for Return Shipments as a column on the Returns Dashboard
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Email address update button
Juan Lopez
December 3, 2024 at 2:49 pm
We should be able to update the email address on the returns and warranty pages in case the cx is unable to access the default email.
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Create Claim API for Warranty
Kelvin Lee
January 23, 2026 at 2:05 am
Expose an REST API for creating Warranty Claims.
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Data Export from Phone App
Neil Glassy
July 19, 2026 at 1:40 pm
It would be incredibly helpful if there was a way to export the shipping data from the phone app. It would be extremely simple and improve the apps usefuleness.
It would also be incredibly helpful if there was a way to have the phone app on the computer. I know the browser version is different and designed for merchants while the phone app is designed for recipients. But, it would be easy to create a aftership.com/recipients version of the app on the computer that just syncs the shipments across devices.
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Send emails with tracking information
Thomas George
October 29, 2025 at 1:40 am
Instead of directly integrating Aftership with Gmail, I would like to send my emails with package information to an aftership email address associated with my account, for aftership to parse and automatically show tracking information.
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Include a SKU column - Returns Dashboard
Lewis Steen
March 21, 2025 at 10:19 am
It would be useful to have a Sku column amognst the list when editing the returns dashboard. The image of the item is useful but often the item is enclosed in a boxed which is marked with the sku. Therefore at first glance, the sku is seen before the physical item.
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personalize reporting and scheduling
nailin yang
July 16, 2025 at 9:05 am
Our warehouse needs to know how many returns were requested on a daily basis so they can plan their resources accordingly. but it is not an option for now. It would be nice if we could build our own reports and schedule it.
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ACI EXPRESS
Salil Gupte
March 22, 2026 at 12:50 pm
Please add the shipping company ACI EXPRESS, which is based in South Korea. They have partnerships with multiple overseas shipping companies, and a lot of merchandise is being shipped through ACI Express to the USA and the Middle East, especially after the implementation of tariffs in the USA.
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Publish Webhook Outgoing IPs as a Machine-Readable Plain-Text Endpoint
Martinho Dias
June 3, 2026 at 7:47 pm
Currently, AfterShip's webhook outgoing IP list is only available on an HTML documentation page (https://www.aftership.com/docs/tracking/webhook/webhook-outgoing-ips). This makes it impossible to automate IP allowlist management in infrastructure-as-code (IaC) workflows.
Problem:
Teams that use IP-based firewalls to secure their webhook endpoints must manually monitor the documentation page for any IP changes and update their firewall rules accordingly. If a change is missed, it can cause webhook delivery failures and broken integrations.
Request:
Please publish the webhook outgoing IP list as a dedicated plain-text endpoint — similar to how Cloudflare publishes theirs at https://www.cloudflare.com/ips-v4 — where each IP is returned on a separate line.
This would allow teams to:
* Fetch the IP list programmatically as part of their CI/CD or IaC pipelines
* Keep firewall allowlists automatically in sync without manual intervention
* Avoid service disruptions caused by missed IP changes
This is a standard practice among major API providers and would significantly improve the developer experience for customers who manage network security programmatically.
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