It would be great if you could automate sending out the shipment tracking dashboard, and allow filters for that report, lijke the analysis report.
This enbales us to send the report to customers and others in our team as a live snapshot of their shipments. It consolidates all their shipments into one view so they don't have to track them individually each day.
I don't want to sync my email, so it would be great to be able to add a record for items that I've ordered but haven't shipped yet. I can then edit/update the shipment when the tracking number is available.
Like to set their own “Image not found” image for Products in the Returns Portal. That way, If a Product is not sent to AfterShip with an Image URL, they have an image that looks more branded.
Today, when an item does have an img url, the Return Portal defaults to the missing image icon.
Request - have a function within Return Portal where if any items on my return portal dont have an image URL, it can set to a image that I select instead of defaulting to the standard broken/no image icon.
There should be an option to just cancel the return without rejecting it.
Sometimes client decide to bring it to a store after doing the initial return.
Requesting to provide an option for the end consumers to edit the review on the AfterShip tracking page after the product is being delivered.
Currently, the customers are able to leave the review but unable to edit them.
I have had customers who have accidently unsubscribed themselves from receiving AfterShip emails. I can see them in the Unsubscribe list, but I cannot remove them. Please add a feature that would allow AfterShip administrators to remove emails from the Unsubscribe list. Currently this process has to be done by the AfterShip tech team. By making this a self-service feature, you will reduce the labor required by the AfterShip team and make the product more efficient.
My idea is that when a shipment comes in from China to America,instead of each parcel going right to LAX through customs,each one should go to it's respective state and provence,every state has a sorting and customs center,it would just make it easier to make one stop instead of two or three on the way to the packages final point of delivery,
Add the option to pay online ~ $2 at checkout for free returns and extended warranty later.
Add tags to people / allow different RMA flow for those who optin to this.
Instead of directly integrating Aftership with Gmail, I would like to send my emails with package information to an aftership email address associated with my account, for aftership to parse and automatically show tracking information.