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So, as a seller who often runs campaigns, I would love to have a cool discount setup that can be customized based on how customers behave.   For example, I could keep discounts hidden for shoppers with shopping carts over $1,000 but display them for those who have smaller carts, so that they would shop more to get a better discount.   This strategy can be effectively applied to our product recommendations, enhancing conversion rates and boosting average order values.

We want the ability to display shipping reviews to front end customers/users to give them social proof and increase conversion rates. Fast, cheap, convenient and reliable delivery helps to boost conversion rates, especially when you're entering a new market and trying to build brand awareness/trust. It also helps to get customers who are used to visiting your retail stores to shift to shopping online instead of just going in to a store. Currently, shipping reviews are only available to back end users and internal teams in the aftership portal, but we want to be able to have a customisable widget that we can display on places like the homepage, PDPs, information pages like shipping & delivery info pages etc... We can pick and choose or set up rules to automate showing a handful of reviews related to the shipping customer experience.

When a warranty is approved, you can choose to include an label. In the “Warranty claim approved” email, there is no ability to account for this decision. We would need to add an ability to have wording around a label being included as well as a label not being included. Below is an example email we have now.   Two ways this could be addressed: 1. Split this notification into 2 notifications: “Warranty claim approved - with label” and “Warranty claim approved - no label”. 2. Add Flows to Warranties with Split functionality for generated labels.

Hello AfterShip team, We use the AfterShip Post-Purchase connector in Claude to automate our daily delivery follow-up, and it works very well for shipments. However, the connector currently only exposes shipments (trackings) and returns. Orders without a tracking number are not accessible, although they are visible in the AfterShip admin under Tracking > Orders. Our use case: every morning we want to detect orders that are still "Unfulfilled" (or "Partially fulfilled") more than 2 business days after the order date, and that have no tracking yet, so we can follow up with our suppliers. Could you add the following to the MCP connector? 1. A list_orders tool with filters on fulfillment status (unfulfilled, partially fulfilled), order status (open / canceled), order date (placed_at) and order number. 2. For each order: fulfillments with their trackings (to know whether a tracking exists), line items, customer, tags and order notes. 3. Access to the internal comments added on an order (the "Comments" section of the order page), so we can exclude orders already handled by our team. 4. If possible, order-level custom fields (e.g. our "isBackorder" flag, which today only exists on shipments). Is this on your roadmap? In the meantime, is there another supported way (API endpoint, scheduled export or webhook) to get this list of unfulfilled orders automatically? Thank you for your help.

When I receive tracking from suppliers, I add manually to AfterShip.  Usually there's more than 1 tracking number, for the same courier, so it would be great to able to add multiple tracking numbers at the same time as comma separated.   When clicking Save, it would then use all the information entered, for example; Customer name, order number etc etc.   Below example for tracking number 123456789 and 987654321  

Would love to see carrier support added for MyPost Business by Australia Post.  This is already an integration in ShipStation, Starshipit and Shopify - it would be a valuable addition to Aftership Shipping and Aftership Returns.

Would like to be able to display any discount received, from the orginal order, on the product selection page in the warranty portal. If possible, the discount code that was used as well. Important: Discount amount and discount code should show in the AfterShip admin portal.  

On the tracking dashboard customers/users need to be able to click to grab, then drag and drop the order we desire our packages to be in.

Instead of directly integrating Aftership with Gmail, I would like to send my emails with package information to an aftership email address associated with my account, for aftership to parse and automatically show tracking information. 

I was just tracking my packages and thought of something and was like man I wish there would be different layouts or sorting options. Like if I could sort it by ETD Dates, etc rather than just having them all listed and me doing the mental math of 3 days from now would be Friday, etc. Since of our would be able to be listed by delivery date I would know what packages I need to be on the lookout for that day at an early glance.