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Enable Hazmat label selecting when creating return label
Little V
March 21, 2025 at 5:50 am
we provide return shipping label after approving the return request. Our product contains hazarious material, which should be shipped with hazmat label.
Aftership doesn't grant the api access of selecting the Hazmat label when auto-generating return shipping label
Please fix it
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Save view function in Return - Order section
nailin yang
July 16, 2026 at 7:56 am
Hello,
This is Nailin from Harman. We need to have the option to ‘Save’ the filters & layout on the AfterShip Tracking dashboards / Orders. this function is available in Shipments section but not on Orders. but it is equally important for us to check both dashboards regularly. therefore saved view would be more than important to have.
Thank you!
Regards,
Nailin
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Add Info Received Timestamp to the Export CSV
Rui Aguiar
March 31, 2025 at 1:39 pm
Hi,
The data when the shipment is created at the carrier is important for shipment analysis.
Example:
Info received
Shipment information received
DHL Express
Mar 25, 2025 at 12:01 pm
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Increase Bulk Search Limit
Michaela Kelly
April 2, 2025 at 10:41 am
Is it possible to increase the bulk search limit from 50? We often have to peform bulk search a number of times to retrieve the data that we're looking.
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personalize reporting and scheduling
nailin yang
July 16, 2025 at 9:05 am
Our warehouse needs to know how many returns were requested on a daily basis so they can plan their resources accordingly. but it is not an option for now. It would be nice if we could build our own reports and schedule it.
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Support setting the total number of emails that can be sent by each contact within a certain period of time (frequency)
Scarlett Carter
August 27, 2024 at 11:52 am
Support setting the total number of emails that can be sent by each contact within a certain period of time (frequency), including flows and newsletters.
I aim to reduce interruptions for my customers while still capturing important messages, which is why I am seeking more flexibility in the configurations.
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"Back Button" on RC Portal is not clear or prominent enough
Jason Ma
January 31, 2025 at 6:49 pm
The “Back” button on the RC portal is not obvious or prominent enough. It is too hard to find and blends into the page.
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Drag and drop package order
B F
April 11, 2026 at 1:05 am
On the tracking dashboard customers/users need to be able to click to grab, then drag and drop the order we desire our packages to be in.
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Analytics for Gift Tracking Page
C X
December 15, 2025 at 12:23 pm
It would be really useful to see how often the Gift Tracking Page is actually being used, separately from the regular tracking page.
At the moment, it’s hard to tell uptake or performance unless the page has a unique URL or rely on Google Analytics. Having native reporting in AfterShip would make this much easier.
Ideally this would show:
- Views and unique visitors for the gift tracking page
- How it compares to the standard tracking page
- Basic engagement (e.g. CTA clicks)
This would help merchants understand adoption and value of the gifting feature much more clearly.
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