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Preview and Explanation of Merchandising Strategies

Amelia Robinson
July 15, 2024 at 11:13 pm
While using personalization, I want to understand the actual product results generated by these algorithms and the reason behind the chosen product displays for shoppers. If I can preview the recommendation results in the admin, it would reduce uncertainty, ensure optimal outcomes, and improve my marketing strategies to boost conversions.
Submitted
917
2

One-Click Returns coverage (Profit Driver)

ELO Limited
October 25, 2024 at 11:35 am
Add the option to pay online ~ $2 at checkout for free returns and extended warranty later. Add tags to people / allow different RMA flow for those who optin to this.
Delivered
38
0

Warranty Flow Improvement - Label & No Label notification

Jason Ma
February 3, 2025 at 7:26 pm
When a warranty is approved, you can choose to include an label. In the “Warranty claim approved” email, there is no ability to account for this decision. We would need to add an ability to have wording around a label being included as well as a label not being included. Below is an example email we have now. Two ways this could be addressed: 1. Split this notification into 2 notifications: “Warranty claim approved - with label” and “Warranty claim approved - no label”. 2. Add Flows to Warranties with Split functionality for generated labels.
Submitted
3
0

Pick up & BOPIS Tracking Enhancement

Jason Ma
February 3, 2025 at 5:40 pm
Related to BOPIS Track - set a Pickup deadline date and use it as a Merge Tag on Notifications. Ideally, set a date and time expiration date so the end consumer know when they need to pick up their order. If the end consumer doesn't pick up their package before the expiration date, then cancel the order, notify the client and possibly refund the end consumer.
Accepted
5
0

Removing the background in the mobile view of emails

Giulio Riotta
January 24, 2025 at 1:30 pm
Good morning, When viewing notification emails on a mobile device, the background colour only appears at the top as a small strip. As a result, the background colour on the sides and beneath the email is completely lost. I therefore propose hiding the background area entirely on mobile, displaying only what is within the content background, which is the main body of the email. Thank you.
Submitted
16
1

Sync the customer's username from the TTS orders to Shopify.

Luke Gray
April 20, 2024 at 2:09 pm
We want to refer to the customer's username when packing the order. Right now, to do this, we need to download the tiktok orders, connect them to the shopify order number via the tiktok order in the notes field and then connect that to the order number in shipbob. If we had the username in shopify, we could eliminate the step where we have to connect tiktok to shopify.
Submitted
1,183
0

Tags to alert merchants about combined orders.

Caleb Patel
July 19, 2024 at 10:48 am
In Shopify, merchants cannot identify which orders were combined in TTS. This will increase the risk of merchants repeatedly fulfil the same order items. To address this issue proactively, I would recommend that we introduce a hint or tag within Shopify to alert merchants about combined orders, thus avoid this situation from happening.
Submitted
995
1

Enable Hazmat label selecting when creating return label

Little V
March 21, 2025 at 5:50 am
we provide return shipping label after approving the return request. Our product contains hazarious material, which should be shipped with hazmat label. Aftership doesn't grant the api access of selecting the Hazmat label when auto-generating return shipping label Please fix it
Submitted
4
0

Delay reason analysis

Levi MacKenzie
June 28, 2024 at 10:50 pm
I would like to view the chart showing reasons for late shipments in the current on-time report that I am using.
Submitted
1,123
2

SMS opt in at customer level

Isabella Davis
February 13, 2024 at 5:34 pm
As a retailer, it would be great if customer preferences can be collected and determine whether to send an SMS notification based on the subscription status synchronized via API. Moreover, a customer-facing page that allows users to manage their preferences would be even better. We would love to communicate more with our shoppers, which will efficiently improve our customer satisfaction and brand reputation.
Submitted
1,101
0

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