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I want the order status to automatically change to "Completed" when the tracking code is entered in the AfterShip plugin in WooCommerce. Is it possible to achieve this through the plugin settings, or is there a snippet that can help me make it happen?

For the tracking page I am currently using, it would be great to have the Delivery Instructions feature, so that my customers can provide specific instructions to carriers, and ensure successful deliveries.   This feature will also be valuable for drivers who can have all the necessary information at their fingertips, even for dispatchers who can manage delivery more effectively with all that info.   A seamless last-mile delivery experience can create a sense of reliability and convenience that fosters long-term customer relationships and encourages repeat purchases for my brand.

We want to refer to the customer's username when packing the order. Right now, to do this, we need to download the tiktok orders, connect them to the shopify order number via the tiktok order in the notes field and then connect that to the order number in shipbob.   If we had the username in shopify, we could eliminate the step where we have to connect tiktok to shopify.

Some customers enter +1 before their phone number when requesting a return or exchange. This causes the shipping label to fail to generate and creates frustration for the customer and extra work for me. I would like the system to correct the phone number to allow successful label generation.

Hello AfterShip team, We use the AfterShip Post-Purchase connector in Claude to automate our daily delivery follow-up, and it works very well for shipments. However, the connector currently only exposes shipments (trackings) and returns. Orders without a tracking number are not accessible, although they are visible in the AfterShip admin under Tracking > Orders. Our use case: every morning we want to detect orders that are still "Unfulfilled" (or "Partially fulfilled") more than 2 business days after the order date, and that have no tracking yet, so we can follow up with our suppliers. Could you add the following to the MCP connector? 1. A list_orders tool with filters on fulfillment status (unfulfilled, partially fulfilled), order status (open / canceled), order date (placed_at) and order number. 2. For each order: fulfillments with their trackings (to know whether a tracking exists), line items, customer, tags and order notes. 3. Access to the internal comments added on an order (the "Comments" section of the order page), so we can exclude orders already handled by our team. 4. If possible, order-level custom fields (e.g. our "isBackorder" flag, which today only exists on shipments). Is this on your roadmap? In the meantime, is there another supported way (API endpoint, scheduled export or webhook) to get this list of unfulfilled orders automatically? Thank you for your help.

GM is there a way to close an exception order rather than a total delete?

While using personalization, I want to understand the actual product results generated by these algorithms and the reason behind the chosen product displays for shoppers.   If I can preview the recommendation results in the admin, it would reduce uncertainty, ensure optimal outcomes, and improve my marketing strategies to boost conversions.

The website is in dutch but then after login, the portal is in english.

FedEx has master tracking numbers which can have multiple tracking numbers under 1 tracking numbers. I'd like to be able to add a group of numbers to a group, or master number, and it should be collapsable so I can open it and look at all attached tracking numbers. 

My idea is that when a shipment comes in from China to America,instead of each parcel going right to LAX through customs,each one should go to it's respective state and provence,every state has a sorting and customs center,it would just make it easier to make one stop instead of two or three on the way to the packages final point of delivery,