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Create tracking pages via API

Madison Morgan
July 17, 2024 at 3:03 pm
We are a worldwide dropshipping service catering to e-commerce entrepreneurs. Merchants can design and market personalized products through us, setting prices and choosing their sales platforms from our integrated e-commerce options.   Once merchants place orders, we will handle the manufacturing, fulfillment, and shipping logistics to consumers.   When I am using Aftership for tracking, I want to enable my premium customers (merchants) with the ability to customize white label branded tracking pages and possibly an API to create them (since they won't have access to Aftership admin, and it would be impossible for me to maintain all tracking pages for them).   So that I can add this ability as part of the product & service package for my main customers (merchants), which creates more value for my business.
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Support setting the total number of emails that can be sent by each contact within a certain period of time (frequency)

Scarlett Carter
August 27, 2024 at 11:52 am
Support setting the total number of emails that can be sent by each contact within a certain period of time (frequency), including flows and newsletters.   I aim to reduce interruptions for my customers while still capturing important messages, which is why I am seeking more flexibility in the configurations.
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Email address update button

Juan Lopez
December 3, 2024 at 2:49 pm
We should be able to update the email address on the returns and warranty pages in case the cx is unable to access the default email.
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Getting started

Discreet Life
January 21, 2026 at 4:52 am
im trying to figure out how to connect my store Discreet Life to shopify to get this app going. Thanks!
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Accurate tracking

Sara Sellar
September 4, 2025 at 7:59 pm
My package is currently reading that it is out for delivery in my area, but is still showing to be located in a totally different country so the tracking needs to be updated and fixed because this has been an ongoing issue that I've contacted them about for support and it's still reading the same way
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Allow AfterShip customers to remove emails from the Unsubscribe list

Jim McGregor
January 23, 2025 at 4:07 pm
I have had customers who have accidently unsubscribed themselves from receiving AfterShip emails. I can see them in the Unsubscribe list, but I cannot remove them. Please add a feature that would allow AfterShip administrators to remove emails from the Unsubscribe list. Currently this process has to be done by the AfterShip tech team. By making this a self-service feature, you will reduce the labor required by the AfterShip team and make the product more efficient.
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Influencer referral previews are off-brand and damaging to our image

Johan Slabert
October 1, 2025 at 12:04 pm
The current OpenGraph meta preview generated by AfterShip's referral link system is unacceptable. We run a professional e-commerce business in South Africa selling premium seat covers, yet the influencer link preview looks like a child’s sticker book. Confetti, a USD coupon graphic, and a generic "Get special offers" line? Completely irrelevant, off-brand, and frankly embarrassing when shared by influencers. This isn’t just a design problem. It reflects poorly on our business when our partners share this link on Facebook and social platforms. It gives the impression of an unprofessional or scammy brand — damaging our credibility and costing us leads. We don’t even use USD as our currency. Why are you pushing American coupon-style banners to international stores?
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Please alliw swipe back

Robert T. Edmiston
August 3, 2026 at 2:09 pm
Could you please make a slight programming change, could you please allow swipping back to the main list of packages once you looked at a package info    iOs
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How does AEDD algorithm account for extreme weather?

Aurora Bryant
February 25, 2024 at 6:52 pm
Honestly, this would help us to ease our shoppers through possible delays proactively.
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Upload label manually from external source and link (instead of file only)

Alexander Kobbevik
October 25, 2024 at 11:06 am
Upload label manually from external source and link (instead of file only) Today its only possible to upload label manually through file via computer.   Hope this will change and we ca upload via external url
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