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Enhance Aftership’s functionality by integrating with Royal Mail, one of the leading postal services in the UK. This integration would allow users to track shipments directly through Aftership, providing seamless tracking updates, improved user experience, and broader carrier support. This feature would be particularly valuable for e-commerce businesses that frequently use Royal Mail for deliveries.

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Once merchants place orders, we will handle the manufacturing, fulfillment, and shipping logistics to consumers.

When I am using Aftership for tracking, I want to enable my premium customers (merchants) with the ability to customize white label branded tracking pages and possibly an API to create them (since they won't have access to Aftership admin, and it would be impossible for me to maintain all tracking pages for them).

So that I can add this ability as part of the product & service package for my main customers (merchants), which creates more value for my business.","status":"submitted","created_at":"2024-07-17T15:03:26Z","updated_at":"2024-10-31T07:15:27.52671Z","published_at":"2024-07-17T15:03:26Z","created_by":{"first_name":"Madison","last_name":"Morgan"},"tags":[{"id":"2ddea084a0554f9bbedd8c1e7b4f763f","name":"APIs & webhooks","description":"APIs & webhooks","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":15,"created_at":"2024-08-20T10:51:20Z","updated_at":"2024-09-03T19:10:58Z"},{"id":"aff292058c4444429596674dc399d9d5","name":"Marketplace","description":"Marketplace","tag_category_id":"864ac52bd7414e6182e4c77c8e4043eb","status":"active","priority":90,"created_at":"2024-08-20T11:00:21Z","updated_at":"2024-09-03T19:14:26Z"},{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":1043},"upvotes":{"total":34},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"e0d1dbe0bb814a549d78dce76b97b626","title":"Add SKU numbers in the return portal","content":"$28","status":"submitted","created_at":"2025-01-28T14:24:07.404503Z","updated_at":"2025-01-30T14:10:27.063717Z","published_at":"2025-01-30T14:10:27Z","created_by":{"first_name":"Rowan","last_name":"Valentin"},"tags":[{"id":"20f52f906d5545119c399bfb1dd548af","name":"Branded retail","description":"Branded retail","tag_category_id":"864ac52bd7414e6182e4c77c8e4043eb","status":"active","priority":100,"created_at":"2024-08-20T11:00:39Z","updated_at":"2024-09-03T19:14:19Z"},{"id":"947cecda70fc41e9881c96379fe2b3d0","name":"Customer support","description":"Customer support","tag_category_id":"daa36599cbb74ea89071e92809a677f7","status":"active","priority":20,"created_at":"2024-08-20T10:51:39Z","updated_at":"2024-09-23T10:44:22.955522Z"},{"id":"1c74655d435242cd8077c83a84474f79","name":"Post-purchase solutions","description":"Post-purchase solutions","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":35,"created_at":"2024-09-03T18:59:24Z","updated_at":"2024-09-03T19:10:31Z"},{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"},{"id":"242bbf37b6ec4e0ca55cb57e20d4c493","name":"Shopify","description":"Shopify","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":100,"created_at":"2024-08-20T10:58:40Z","updated_at":"2024-09-03T19:13:27Z"}],"statistics":{"views":{"total":11},"upvotes":{"total":2},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"f0bf064d1fd242808cdf3b64733d0410","title":"Warranty Add-On Feedback","content":"

Hi there,

We’re planning to fully transition to your warranty return platform and would like to see the following improvements:

Dynamic Reference Lines on Return Shipping Labels: We’d like the option to add customizable reference lines on shipping labels. While there are default placeholders available, we need a more flexible solution to include internal notes that will help us organize returns efficiently.
Delayed Replacement Order Processing: We’d prefer the ability to process a replacement order without sending it to Shopify until the carrier marks the warranty return as “en route.”
Regex Validation for Warranty Intake Form: Adding regex validation would help us ensure inputs follow specific formats, such as order numbers or serial numbers, for better accuracy.

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Currently, I can only choose from 3 resolution options in Warranty admin: Repair item, Replace item & Other. At the end of the day, I need to manually export a list of Warranty claims and see how many store credit resolutions were recorded. (By using the “Other” option with a note.) This process is very time-consuming and inefficient.

It would be very helpful if a direct \"issue store credit\" feature were integrated, potentially automating the process across platforms like Shopify.

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Add the option to pay online ~ $2 at checkout for free returns and extended warranty later.

Add tags to people / allow different RMA flow for those who optin to this.

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As a user, I'd like the ability to pull in tracking numbers to my dashboard by parcel account number so that I can view all shipments assigned to a specific or multiple parcel accounts.

For example I have 10 parcel accounts (4 with DHL and 6 with FedEx). I'd like the ability to utilize the parcel account number(s) instead of the API to pull in tracking associated with my parcel accounts.

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This would better compensate for my shipping costs in different currencies and may also increase the order value.","status":"launched","created_at":"2024-04-28T19:42:30Z","updated_at":"2024-11-26T05:55:09.891445Z","published_at":"2024-04-28T19:42:30Z","created_by":{"first_name":"Avery","last_name":"Bailey"},"tags":[{"id":"9be21866ed92425b97ce4a37a5ffe623","name":"Conversion","description":"Conversion","tag_category_id":"222289c399064dfa85d0d38b7fc2eae1","status":"active","priority":10,"created_at":"2024-08-20T10:57:40Z","updated_at":"2024-09-03T19:13:05Z"},{"id":"77ddc4a20efb459caa9cabea268319e2","name":"Personalization","description":"Personalization","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":80,"created_at":"2024-08-20T10:48:30Z","updated_at":"2024-09-03T19:17:49Z"}],"statistics":{"views":{"total":948},"upvotes":{"total":14},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"23c26c92aa3d463180bbfc6e5d53d26b","title":"Allowing customers to fill out the form directly within the email","content":"I hope to insert a form in the email, allowing customers to fill out the form directly within the email.

For example, if there are some events or new product launches, I would like to invite users to participate and collect information on whether they are interested or not.","status":"submitted","created_at":"2024-01-11T00:32:15Z","updated_at":"2024-01-11T00:32:15Z","published_at":"2024-01-11T00:32:15Z","created_by":{"first_name":"Savannah","last_name":"Diaz"},"tags":[{"id":"333f943f19b24a34ab4a2ebbae4cfbe3","name":"Email & SMS","description":"Email & SMS","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":60,"created_at":"2024-08-20T10:48:53Z","updated_at":"2024-09-03T19:18:01Z"}],"statistics":{"views":{"total":1185},"upvotes":{"total":40},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}}],"token":"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJTb3J0S2V5IjoiNjA0NTFkNjdiMzZiNDViMGIwODViNDczNWUxMzMyYTQiLCJleHAiOjE3NDI5MTAwMjZ9.GznzLUsrBkCzoWIms8juK1LyLhIQO5z3pV0eu9KbHhw"},"dataUpdateCount":1,"dataUpdatedAt":1742823626490,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["posts-list",{"limit":"10","page":"1","sort_by":"random","exclude_post_ids":"","tag_ids":"","statuses":"","type":"all","login":false}],"queryHash":"[\"posts-list\",{\"exclude_post_ids\":\"\",\"limit\":\"10\",\"login\":false,\"page\":\"1\",\"sort_by\":\"random\",\"statuses\":\"\",\"tag_ids\":\"\",\"type\":\"all\"}]"}]},"children":["$","$L29",null,{}]}],["$","h1",null,{"className":"opacity-0","children":"Idea Portal"}]]}]