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All customization of review reminder email

Ilse Arevalo
July 27, 2026 at 9:56 pm
the only customization allowed is subject line and preview text for the reminder email, can't change the body copy of the reminder email.    benefit would be to add a secondary reminder of receiving loyalty points/an incentivization 
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Enhance the process of uneven exchanges for “Replace with the same item”

Sebastian Jenkins
March 18, 2024 at 2:36 am
As a merchant, I allow shoppers to exchange items for different variants during returns, which may have different prices. For example, a Small size costs $30 while a Large size costs $50.   Currently, Shopify allows me to adjust prices manually only after the Return Merchandise Authorization (RMA) is submitted. If aftership could facilitate charging or refunding price differences for variants during the return request process, it would greatly streamline our operations and enhancing the overall efficiency of RMA management.
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PUDO Report

Matt Parker
April 16, 2025 at 11:44 am
Currently OTD report, reports the complete journey so the avereage time can fluctuate based on how long it takes for customers to collect their order.  We need to report on the carrier performance and then the time it takes to collect.  It would be good to have  a PUDO report that breaks down : average transit time to collection point   Average time waiting for collection    If we expand our PUDO options in Europe it would be a good indication 
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Shipment tracking dashboard automated report

Fielding Oliver
April 17, 2026 at 1:56 pm
It would be great if you could automate sending out the shipment tracking dashboard, and allow filters for that report, lijke the analysis report.  This enbales us to send the report to customers and others in our team as a live snapshot of their shipments. It consolidates all their shipments into one view so they don't have to track them individually each day. 
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Free shipping thresholds customization

Avery Bailey
April 28, 2024 at 7:42 pm
I want to fully customize different free shipping thresholds for different currencies/regions.   This would better compensate for my shipping costs in different currencies and may also increase the order value.
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Integrate with Smile.io

Ryan Collins
March 27, 2024 at 5:45 pm
I am utilizing Smile to develop the Reward program for our business. This year, I aim to motivate members to increase their reviews by integrating Reviews into the reward system as bonus incentives. This will allow our members to accumulate extra points by sharing feedback for their purchases.
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Support upload documents through the Shipping API.

Riley Foster
March 5, 2024 at 2:53 am
As a merchant, I aim to provide Aftership with supplementary shipping documents for the creation of shipping labels. By submitting these additional documents to Aftership, they can be forwarded to the carrier during the label creation process within the carrier's system.   These shipping labels and accompanying documents are essential for shipping activities, particularly for cross-border customs declaration purposes.
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Value Log for Orders In Transit

Nicholas Brusseler
August 7, 2026 at 6:01 pm
I want to be able to show values and total value of anything that is currently in transit, out for delivery and delivered so i can manage my insurance process of total value out at a given time 
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Add Placeholder

Luis Mateo
June 20, 2026 at 3:11 am
it would be great to be able to manually add a placeholder delivery in order to keep track of my deliveries.
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How to Automatically Change Order Status to "Completed" with AfterShip in WooCommerce?

Luis Melchor
December 16, 2024 at 8:50 pm
I want the order status to automatically change to "Completed" when the tracking code is entered in the AfterShip plugin in WooCommerce. Is it possible to achieve this through the plugin settings, or is there a snippet that can help me make it happen?
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