Share your ideas with us

We value your insights on AfterShip products and features. Let's innovate together!

Filter ideas

Integration with Tiendanube.com

Camisas Habers
April 2, 2025 at 3:32 pm
leading latin america e commerce platform https://tiendanube.com
Submitted
0
0

dutch login portal

bianca opdebeeck
July 7, 2026 at 8:06 pm
The website is in dutch but then after login, the portal is in english.
Submitted
0
0

Items on Zoho Inventory Shipment Order on the email notifications

Octavio Pardo
May 29, 2025 at 4:18 pm
I am using the API for Zoho Inventory integration with Aftership. I would like the items on the shipping order of Zoho Inventory displayed on the shipment items of the email notifications to my customers. The shipments are created within Zoho Inventory and tracked by Aftership.
Submitted
0
0

"Back Button" on RC Portal is not clear or prominent enough

Jason Ma
January 31, 2025 at 6:49 pm
The “Back” button on the RC portal is not obvious or prominent enough. It is too hard to find and blends into the page. 
Submitted
0
0

Ability to add delivery instructions from the track page

Ellie Nguyen
October 27, 2023 at 4:59 am
For the tracking page I am currently using, it would be great to have the Delivery Instructions feature, so that my customers can provide specific instructions to carriers, and ensure successful deliveries.   This feature will also be valuable for drivers who can have all the necessary information at their fingertips, even for dispatchers who can manage delivery more effectively with all that info.   A seamless last-mile delivery experience can create a sense of reliability and convenience that fosters long-term customer relationships and encourages repeat purchases for my brand.
Submitted
0
0

Link to Return Status Page from Admin & Shareable link to return status page for Customer Service

Jason Ma
February 3, 2025 at 10:10 pm
Would be a great feature if there was a link to the returns status page within the returns dashboard.   And if this link can be easily copied so we can share to the end consumer if they call through the contact center/help, then our agents can quickly copy the link and then email/share to the end consumer
Submitted
0
0

Display RMA number barcode on Returns label

Michael Adams
June 1, 2024 at 10:35 am
I would like to include the RMA number barcode on the returns label. This way, upon receiving the returns label at my warehouse, I can simply scan the barcode to retrieve the RMA number. Subsequently, I can use this number to efficiently locate the corresponding RMA information within the returns system. This process will significantly enhance the operational efficiency of our RMA procedures.
Accepted
0
0

Can AI be used to address differences among products within the same category?

Nathan Rivera
April 15, 2024 at 8:52 am
I work in the furniture industry with thousands of products and continuous new product listings.   Consumers often inquire about variations in materials and sizes between similar pieces of furniture, placing a significant burden on my support team. Generating comparison pages for every query we receive is unfeasible due to the volume of requests.   Given the potential of AI to suggest comparable items, could it also be leveraged to pinpoint disparities among products and present these distinctions to consumers? Such a system can alleviate my workload significantly and potentially reduce bounce rates as well.
Submitted
0
0

Tags to alert merchants about combined orders.

Caleb Patel
July 19, 2024 at 10:48 am
In Shopify, merchants cannot identify which orders were combined in TTS. This will increase the risk of merchants repeatedly fulfil the same order items.   To address this issue proactively, I would recommend that we introduce a hint or tag within Shopify to alert merchants about combined orders, thus avoid this situation from happening.
Submitted
0
0

Add a Shipping Status Button for Completed Orders directly inside WooCoomerce

Giulio Riotta
January 24, 2025 at 1:59 pm
Good morning, It would be incredibly useful to enhance the WooCommerce plugin by adding a button to the Orders section for each completed order. This button would allow customers to directly view the shipping status and the various stages leading up to delivery on the store’s website. For those managing e-commerce platforms, keeping users on the site is crucial. That’s why this feature would be so beneficial! Additionally, it would encourage users to create an account on the site, which would be another positive outcome. Thank you.
Accepted
0
0