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Manually add orders not yet shipped
Emily Kell
March 5, 2026 at 12:34 am
I don't want to sync my email, so it would be great to be able to add a record for items that I've ordered but haven't shipped yet. I can then edit/update the shipment when the tracking number is available.
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Alert message to let a user know when the same email domain is used in an existing organization
Jason Ma
February 4, 2025 at 3:30 pm
Background:
* At the moment, a user with a specific domain can easily create a new organization when creating an account in AfterShip
* We don’t indicate to this use that an existing organization is already linked to the same domain
This can create confusion when member are trying to get access to an organization proactively (without being added by the current owner)
* Hence we end up with support tickets from member not able to get access to their main org.
Expectation:
* Alert message during new inscription if we identify that the email domain is already used.
* Eventually an option to send a request to the owner of the main org.
* Possibility to delete the new account to avoid unnecessary org and member creations for our clients.
* Could be active only for ENT client if we want to reduce the scope
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Delay reason analysis
Levi MacKenzie
June 28, 2024 at 10:50 pm
I would like to view the chart showing reasons for late shipments in the current on-time report that I am using.
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UI in Greek language
Raúl Morales
June 15, 2026 at 1:32 pm
Hello,
We'd need User Interface in Greek language because we are selling in Cyprus and maybe in some months we'll start selling in Greece, so for us it's very important.
Thanks a lot.
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Increase Bulk Search Limit
Michaela Kelly
April 2, 2025 at 10:41 am
Is it possible to increase the bulk search limit from 50? We often have to peform bulk search a number of times to retrieve the data that we're looking.
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Tags to alert merchants about combined orders.
Caleb Patel
July 19, 2024 at 10:48 am
In Shopify, merchants cannot identify which orders were combined in TTS. This will increase the risk of merchants repeatedly fulfil the same order items.
To address this issue proactively, I would recommend that we introduce a hint or tag within Shopify to alert merchants about combined orders, thus avoid this situation from happening.
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Suggestion: Add Lazada Express (LEX MY / LEL) Support for Malaysia.
Julia Blame
August 8, 2026 at 9:21 am
Suggestion: Add Lazada Express (LEX MY / LEL) Support for Malaysia
Hi,
I would like to suggest adding Lazada Express (LEX MY / LEL) as a supported courier/carrier on your app and website.
Lazada Express is the official delivery courier used by Lazada in Malaysia, similar to how SPX Express / Shopee Express is the official courier for Shopee. Many Lazada shipments in Malaysia are handled by LEX, so having direct tracking support would be very useful for Malaysian users.
The official LEX Malaysia tracking website is:
https://lex.com.my/
For testing purposes, you can use these example tracking numbers:
LXST191548638MY
MYMPA257159996
I hope you can consider implementing Lazada Express (LEX MY / LEL) support soon. As Lazada is widely used in Malaysia, I believe many users would appreciate being able to add and track their LEX shipments directly through your app and website instead of having to visit the LEX website separately.
Thank you for considering this suggestion. I hope LEX MY support can be added in a future update!
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Update indicator dot color
Visitor
August 3, 2026 at 11:52 am
Change the update indicator Dot from the light blue color to the orange color you already use in your iOS app. It is hard to pick out the dot if you have a long list of shipments. If it was the orange color you already use in the app it should be a simple change to make for an updated version.
Also so carriers on the list of carriers to pick from are now asking for receiving zip, so those carriers never update now.
Thanks
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Email address update button
Juan Lopez
December 3, 2024 at 2:49 pm
We should be able to update the email address on the returns and warranty pages in case the cx is unable to access the default email.
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