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My package is currently reading that it is out for delivery in my area, but is still showing to be located in a totally different country so the tracking needs to be updated and fixed because this has been an ongoing issue that I've contacted them about for support and it's still reading the same way

I am using the API for Zoho Inventory integration with Aftership. I would like the items on the shipping order of Zoho Inventory displayed on the shipment items of the email notifications to my customers. The shipments are created within Zoho Inventory and tracked by Aftership.

While using personalization, I want to understand the actual product results generated by these algorithms and the reason behind the chosen product displays for shoppers.   If I can preview the recommendation results in the admin, it would reduce uncertainty, ensure optimal outcomes, and improve my marketing strategies to boost conversions.

Could you please make a slight programming change, could you please allow swipping back to the main list of packages once you looked at a package info    iOs

I want to be able to show values and total value of anything that is currently in transit, out for delivery and delivered so i can manage my insurance process of total value out at a given time 

Can we have a way to export the report of the notifications? So for example, I would love to be able to export the list of people who had bounced emails for our shipping notifications or even to export the list of folks who did not open the message. 

As a loyal Aftership customer, I am extremely disappointed to learn that integrating a new carrier requires an additional fee—a neither transparent nor customer-friendly policy. Carrier expansion should be a standard improvement to Aftership’s platform, not an extra cost passed onto paying customers. Why This Needs to Change: Improving Aftership Should Be Your Priority, Not an Upsell Adding new carriers benefits all Aftership users. Expanding carrier integrations should be part of Aftership’s ongoing development efforts, not a hidden fee imposed on individual customers. Hidden Costs Undermine Customer Trust Nowhere in Aftership’s pricing model is it clearly stated that carrier integration comes with additional fees. This lack of transparency frustrates users and creates an unexpected financial burden. Loyal Customers Deserve Better Customers who have trusted Aftership for their business operations should not have to pay extra to access a fundamental feature like carrier support. Proposed Solution: Aftership should eliminate extra fees for new carrier integrations and invest in expanding its platform instead of charging individual users. This would be part of its commitment to improving service for all customers. Clear, upfront disclosure of costs should be required if Aftership maintains this fee structure. If Aftership truly values its customers, this change must ensure a fair, transparent, and customer-centric experience.

Honestly, this would help us to ease our shoppers through possible delays proactively.

When I receive tracking from suppliers, I add manually to AfterShip.  Usually there's more than 1 tracking number, for the same courier, so it would be great to able to add multiple tracking numbers at the same time as comma separated.   When clicking Save, it would then use all the information entered, for example; Customer name, order number etc etc.   Below example for tracking number 123456789 and 987654321  

Allow me to still refund if I choose even if the return request has expired. Now I have to recreate the return request making more work for me.