Add the ability to block a return and direct the customer to the warranty portal. Bonus if you could log the customer in and auto fill information. Potential Mockup Potential User Experience

The “Back” button on the RC portal is not obvious or prominent enough. It is too hard to find and blends into the page.

As a business owner, I am seeking a system that can facilitate risk level scoring for each RMA (Return Merchandise Authorization) and enable my staff to input risk assessment findings based on actual RMA inspections. This system will enable us to assess risk levels effectively and respond accordingly. Moreover, the system will allow for the reporting of any detected fraud instances. Implementing this system is crucial for mitigating fraud occurrences, as well as proactively preventing future fraudulent activities. Such measures are instrumental in safeguarding my business's profitability in the long term.

Is it possible to increase the bulk search limit from 50? We often have to peform bulk search a number of times to retrieve the data that we're looking.

Show all packages to a us zip code

Can we get an option to automatically restock the item based on resolution, not just when received. We still need to process, and inspect the item before we issue the refund, and we can't have our inventory adjusted upon recept. Thanks!

So, as a seller who often runs campaigns, I would love to have a cool discount setup that can be customized based on how customers behave. For example, I could keep discounts hidden for shoppers with shopping carts over $1,000 but display them for those who have smaller carts, so that they would shop more to get a better discount. This strategy can be effectively applied to our product recommendations, enhancing conversion rates and boosting average order values.

When utilizing an HTML email editor, I aim to display and personalize shipment or order items within my tracking notifications. This feature would allow shoppers to conveniently view their purchases directly in the email, thereby improving customer satisfaction.

Good morning, It would be incredibly useful to enhance the WooCommerce plugin by adding a button to the Orders section for each completed order. This button would allow customers to directly view the shipping status and the various stages leading up to delivery on the store’s website. For those managing e-commerce platforms, keeping users on the site is crucial. That’s why this feature would be so beneficial! Additionally, it would encourage users to create an account on the site, which would be another positive outcome. Thank you.

Scenarios We give a customer a partial refund for a coupon code they forgot to enter. This partial refund is currently stopping the customer and us from being able to request a return in Aftership. Please allow an option to make RMA or override in this scenario. (similar to #1) Customer orders multiple items, gets RMA for one item, returns it and is refunded. Now they want to return the other item, however, because there is a refund in Shopify we are not able to open a RMA for the other item because the order shows as returned. Please allow option to make RMA or override in this scenario. Thank you