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Warranty Flow Improvement - Label & No Label notification

Jason Ma
February 3, 2025 at 7:26 pm
When a warranty is approved, you can choose to include an label. In the “Warranty claim approved” email, there is no ability to account for this decision. We would need to add an ability to have wording around a label being included as well as a label not being included. Below is an example email we have now.   Two ways this could be addressed: 1. Split this notification into 2 notifications: “Warranty claim approved - with label” and “Warranty claim approved - no label”. 2. Add Flows to Warranties with Split functionality for generated labels.
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The Growing Role of Smart Delivery Solutions

Smart box Lockers
October 16, 2025 at 9:07 am
As online shopping continues to expand, cities and businesses are looking for ways to simplify last-mile delivery. In this shift, automated parcel lockers have become a practical solution, helping reduce missed deliveries and improving convenience for both couriers and customers. Their use is steadily shaping the future of contactless and efficient package management.
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Add a Shipping Status Button for Completed Orders directly inside WooCoomerce

Giulio Riotta
January 24, 2025 at 1:59 pm
Good morning, It would be incredibly useful to enhance the WooCommerce plugin by adding a button to the Orders section for each completed order. This button would allow customers to directly view the shipping status and the various stages leading up to delivery on the store’s website. For those managing e-commerce platforms, keeping users on the site is crucial. That’s why this feature would be so beneficial! Additionally, it would encourage users to create an account on the site, which would be another positive outcome. Thank you.
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Refund after Expiration

Jack Blenkinsop
March 5, 2026 at 9:53 pm
Allow me to still refund if I choose even if the return request has expired. Now I have to recreate the return request making more work for me.
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Preview and Explanation of Merchandising Strategies

Amelia Robinson
July 15, 2024 at 11:13 pm
While using personalization, I want to understand the actual product results generated by these algorithms and the reason behind the chosen product displays for shoppers.   If I can preview the recommendation results in the admin, it would reduce uncertainty, ensure optimal outcomes, and improve my marketing strategies to boost conversions.
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How to Rank a Local Business Services Website (SEO Expert Guide)

tony h
January 13, 2026 at 6:10 am
I have built a website to publish articles about local business services. Can you tell me how I can rank my website? Is there any SEO expert who can help? The website is built on a custom Laravel framework.
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Highlight which module/box is selected during RMA Request Flow

Jason Ma
January 31, 2025 at 7:01 pm
Items + return reasons are not clearly highlighted/shown as selected, during the Return Request flow on the RC portal.    Request: During the return flow more clearly define that an item/return resolution is selected. i.e. have text say “Selected” or have the box change colour when an item/resolution is selected beyond just the black box. 
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API for SMS

Zoltan Rab
September 15, 2026 at 4:10 pm
I would find it very useful if I could pull the SMS communication metadata using an API. Currently it is only available as a download from the portal which makes automation impossible.
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Want to create a landing page for referral program and for affiliate program.

Karan Singh Majila
July 16, 2025 at 10:42 am
We want the feature for referral program page through which we can dedicated referr to the customers and one affiliate program for our influencer through which they can track their progress and commisions. 
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personalize reporting and scheduling

nailin yang
July 16, 2025 at 9:05 am
Our warehouse needs to know how many returns were requested on a daily basis so they can plan their resources accordingly. but it is not an option for now. It would be nice if we could build our own reports and schedule it. 
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