Share your ideas with us

GM is there a way to close an exception order rather than a total delete?

I would find it very useful if I could pull the SMS communication metadata using an API. Currently it is only available as a download from the portal which makes automation impossible.

Instead of directly integrating Aftership with Gmail, I would like to send my emails with package information to an aftership email address associated with my account, for aftership to parse and automatically show tracking information. 

Hello,   We'd need User Interface in Greek language because we are selling in Cyprus and maybe in some months we'll start selling in Greece, so for us it's very important.   Thanks a lot.

We want the feature for referral program page through which we can dedicated referr to the customers and one affiliate program for our influencer through which they can track their progress and commisions. 

For the tracking page I am currently using, it would be great to have the Delivery Instructions feature, so that my customers can provide specific instructions to carriers, and ensure successful deliveries.   This feature will also be valuable for drivers who can have all the necessary information at their fingertips, even for dispatchers who can manage delivery more effectively with all that info.   A seamless last-mile delivery experience can create a sense of reliability and convenience that fosters long-term customer relationships and encourages repeat purchases for my brand.

Currently it's possible to view returns analytics only per 1 store at a time. It would be great to be able to select multiple stores and have a consolidated view on returns. 

Items + return reasons are not clearly highlighted/shown as selected, during the Return Request flow on the RC portal.    Request: During the return flow more clearly define that an item/return resolution is selected. i.e. have text say “Selected” or have the box change colour when an item/resolution is selected beyond just the black box. 

Currently you can manually refund the shipping fee in the admin manually, but would like the ability for it to be automatic.

So, as a seller who often runs campaigns, I would love to have a cool discount setup that can be customized based on how customers behave.   For example, I could keep discounts hidden for shoppers with shopping carts over $1,000 but display them for those who have smaller carts, so that they would shop more to get a better discount.   This strategy can be effectively applied to our product recommendations, enhancing conversion rates and boosting average order values.