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There is a massive discrepancy between the notificaiton customization capabilities within the Tracking module and the Returns module.  In the Returns module, all you can do is update the messaging. There is no ability to alter colours, add logos, images, or otherwise truly 'brand' the notifications.  All of this exists in the Tracking module.  Recommendation is that you port over the same functionality into the Returns module ASAP.  Those notification emails are currently a horrific customer experience.

It would be great if you could automate sending out the shipment tracking dashboard, and allow filters for that report, lijke the analysis report.  This enbales us to send the report to customers and others in our team as a live snapshot of their shipments. It consolidates all their shipments into one view so they don't have to track them individually each day. 

Hi,   I recently started buying products from India and sometimes they ship using : https://shipglobal.in/tracking/   Unfortunately Aftership is not yet supporting shipglobal.in and I need to use another app (actually 17tracks works) to track these shipments.   Please consider adding shipglobal.in as a supported career.   thank you!

I would like to view the chart showing reasons for late shipments in the current on-time report that I am using.

If you are working with many different returns in one day, there needs to be a quick way to copy information like in Shopify as example. Please reference the far right side of this image:

To enhance the shipping experience for customers purchasing hair extensions or hair care products, AfterShip could focus on providing real-time tracking updates that are both detailed and easy to understand. For the hair industry, ensuring timely delivery is critical, as customers expect to receive their products in a timely manner, especially for events like weddings, parties, or other special occasions. Additionally, offering automated notifications at each stage of the shipping process — from dispatch to in-transit updates and delivery confirmation — would allow customers to stay informed and reduce anxiety around the arrival of their products. A specific feature that would be beneficial in the hair industry is providing an estimated delivery window based on the type of hair products purchased, considering how delicate and time-sensitive hair products can be. Another improvement could be offering customized delivery options, like express shipping for urgent orders or delivery tracking tailored to customers’ needs based on their location, enhancing convenience and customer experience. By integrating these features, AfterShip could help ensure a seamless experience for customers in the hair industry, driving satisfaction and repeat business.

It would be great if we could allow the discount to carry over to the new order if a customer is just exchanging a size, at the moment our customer is choosing to refund rather then exchange sizing because they have to pay the difference between the original discounted price and the price. 

Upload label manually from external source and link (instead of file only) Today its only possible to upload label manually through file via computer.   Hope this will change and we ca upload via external url

Show all packages to a us zip code

I am utilizing Smile to develop the Reward program for our business. This year, I aim to motivate members to increase their reviews by integrating Reviews into the reward system as bonus incentives. This will allow our members to accumulate extra points by sharing feedback for their purchases.