Would like to be able to display any discount received, from the orginal order, on the product selection page in the warranty portal. If possible, the discount code that was used as well.
Important: Discount amount and discount code should show in the AfterShip admin portal.
Hi,
The data when the shipment is created at the carrier is important for shipment analysis.
Example:
Info received
Shipment information received
DHL Express
Mar 25, 2025 at 12:01 pm
Integration of Sharetown to schedule pickups of items being returned. The process involves Sharetown picking up items directly from the customer's doorstep without the need for packaging. Once the items are picked up, Sharetown will resell the items through their channels and provide business with an agreed-upon gain-share payback based on the resale price.
Key Requirements:
No label generation is needed as Sharetown will handle the pickup.
A system integration will be needed to push the return data to Sharetown as a pickup request in their system.
Sharetown will manage the logistics and resale of the items.
There's quite a few couriers where the 'View on Carrier Website' doesn't take you directly to the trracking page, and instead requires you to enter the tracking number. These can be easily fixed by correcting the URL.
For example, for Cainiao the link takes you to;
https://global.cainiao.com/
This needs correcting to;
https://global.cainiao.com/newDetail.htm?mailNoList=
Please submit any further examples below.
I am using the API for Zoho Inventory integration with Aftership. I would like the items on the shipping order of Zoho Inventory displayed on the shipment items of the email notifications to my customers.
The shipments are created within Zoho Inventory and tracked by Aftership.
Good morning,
I kindly ask you to enable the option to change the font, font size, colour, etc., for the “address” field within the footer of notification emails.
Currently, this is the only field that cannot be customised, which creates a noticeable contrast between the main text in the body and this field, making the emails aesthetically unappealing.
Thank you.
As a merchant, I aim to provide Aftership with supplementary shipping documents for the creation of shipping labels. By submitting these additional documents to Aftership, they can be forwarded to the carrier during the label creation process within the carrier's system.
These shipping labels and accompanying documents are essential for shipping activities, particularly for cross-border customs declaration purposes.
I don't want to sync my email, so it would be great to be able to add a record for items that I've ordered but haven't shipped yet. I can then edit/update the shipment when the tracking number is available.