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Support setting the total number of emails that can be sent by each contact within a certain period of time (frequency)
Scarlett Carter
August 27, 2024 at 11:52 am
Support setting the total number of emails that can be sent by each contact within a certain period of time (frequency), including flows and newsletters.
I aim to reduce interruptions for my customers while still capturing important messages, which is why I am seeking more flexibility in the configurations.
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Support "not-for-sale products" listing
Henry Baker
June 15, 2024 at 10:47 am
That would be great if Feed could accommodate the listing of "not-for-sale products" on TTS. This feature is newly introduced in TTS, where the product is not for sale to shoppers but will be gifted to them instead.
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Enhance the process of uneven exchanges for “Replace with the same item”
Sebastian Jenkins
March 18, 2024 at 2:36 am
As a merchant, I allow shoppers to exchange items for different variants during returns, which may have different prices. For example, a Small size costs $30 while a Large size costs $50.
Currently, Shopify allows me to adjust prices manually only after the Return Merchandise Authorization (RMA) is submitted. If aftership could facilitate charging or refunding price differences for variants during the return request process, it would greatly streamline our operations and enhancing the overall efficiency of RMA management.
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Email address update button
Juan Lopez
December 3, 2024 at 2:49 pm
We should be able to update the email address on the returns and warranty pages in case the cx is unable to access the default email.
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Save view function in Return - Order section
nailin yang
July 16, 2026 at 7:56 am
Hello,
This is Nailin from Harman. We need to have the option to ‘Save’ the filters & layout on the AfterShip Tracking dashboards / Orders. this function is available in Shipments section but not on Orders. but it is equally important for us to check both dashboards regularly. therefore saved view would be more than important to have.
Thank you!
Regards,
Nailin
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Shipments Header
Jana Churich
October 25, 2024 at 4:12 pm
Titles should update with count of items in the section so you know it's updating and should be clicked on.
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Items on Zoho Inventory Shipment Order on the email notifications
Octavio Pardo
May 29, 2025 at 4:18 pm
I am using the API for Zoho Inventory integration with Aftership. I would like the items on the shipping order of Zoho Inventory displayed on the shipment items of the email notifications to my customers.
The shipments are created within Zoho Inventory and tracked by Aftership.
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Set transit time as a trigger of reviews
David Mitchell
February 25, 2024 at 10:28 am
Perhaps with Aftership Reviews, we could set a custom rule where if the transit time is exceeds X days, the platform won't initiate reviews.
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Exporting Reports for Notifications
Nicole Steever
June 3, 2025 at 6:40 pm
Can we have a way to export the report of the notifications? So for example, I would love to be able to export the list of people who had bounced emails for our shipping notifications or even to export the list of folks who did not open the message.
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