I want to be able to mask certain words such as 'flight'and ''import'', or ''customs''.
As for EU customers this is not relevant infromation and they faster think goods are from china and want to return faster. When they see basic info and a EDD they are assured everything is good. They dont neem more info.
I work in the furniture industry with thousands of products and continuous new product listings.
Consumers often inquire about variations in materials and sizes between similar pieces of furniture, placing a significant burden on my support team. Generating comparison pages for every query we receive is unfeasible due to the volume of requests.
Given the potential of AI to suggest comparable items, could it also be leveraged to pinpoint disparities among products and present these distinctions to consumers? Such a system can alleviate my workload significantly and potentially reduce bounce rates as well.
Background:
* At the moment, a user with a specific domain can easily create a new organization when creating an account in AfterShip
* We don’t indicate to this use that an existing organization is already linked to the same domain
This can create confusion when member are trying to get access to an organization proactively (without being added by the current owner)
* Hence we end up with support tickets from member not able to get access to their main org.
Expectation:
* Alert message during new inscription if we identify that the email domain is already used.
* Eventually an option to send a request to the owner of the main org.
* Possibility to delete the new account to avoid unnecessary org and member creations for our clients.
* Could be active only for ENT client if we want to reduce the scope
As a business owner, having precise accounting records is essential for tax purposes. It's particularly important to account for returns correctly by adjusting for them and deducting the relevant taxes to prevent overpayment.
I've observed that Shopify currently only accommodates refunds, lacking store credit or exchange options for returns. Therefore, if aftership Return could support all three options and assist in reconciling taxes and producing accurate tax reports for returns, it would greatly benefit our operations.
the only customization allowed is subject line and preview text for the reminder email, can't change the body copy of the reminder email.
benefit would be to add a secondary reminder of receiving loyalty points/an incentivization
As a retailer, it would be great if customer preferences can be collected and determine whether to send an SMS notification based on the subscription status synchronized via API.
Moreover, a customer-facing page that allows users to manage their preferences would be even better. We would love to communicate more with our shoppers, which will efficiently improve our customer satisfaction and brand reputation.
As a user, I'd like the ability to pull in tracking numbers to my dashboard by parcel account number so that I can view all shipments assigned to a specific or multiple parcel accounts.
For example I have 10 parcel accounts (4 with DHL and 6 with FedEx). I'd like the ability to utilize the parcel account number(s) instead of the API to pull in tracking associated with my parcel accounts.
Would like to be able to display any discount received, from the orginal order, on the product selection page in the warranty portal. If possible, the discount code that was used as well.
Important: Discount amount and discount code should show in the AfterShip admin portal.
Related to BOPIS Track - set a Pickup deadline date and use it as a Merge Tag on Notifications.
Ideally, set a date and time expiration date so the end consumer know when they need to pick up their order. If the end consumer doesn't pick up their package before the expiration date, then cancel the order, notify the client and possibly refund the end consumer.