Integration of Sharetown to schedule pickups of items being returned. The process involves Sharetown picking up items directly from the customer's doorstep without the need for packaging. Once the items are picked up, Sharetown will resell the items through their channels and provide business with an agreed-upon gain-share payback based on the resale price.
Key Requirements:
No label generation is needed as Sharetown will handle the pickup.
A system integration will be needed to push the return data to Sharetown as a pickup request in their system.
Sharetown will manage the logistics and resale of the items.
Add the option to pay online ~ $2 at checkout for free returns and extended warranty later.
Add tags to people / allow different RMA flow for those who optin to this.
Good morning,
I kindly ask you to enable the option to change the font, font size, colour, etc., for the “address” field within the footer of notification emails.
Currently, this is the only field that cannot be customised, which creates a noticeable contrast between the main text in the body and this field, making the emails aesthetically unappealing.
Thank you.
we provide return shipping label after approving the return request. Our product contains hazarious material, which should be shipped with hazmat label.
Aftership doesn't grant the api access of selecting the Hazmat label when auto-generating return shipping label
Please fix it
Hello,
Could you add Vinted Go shipping to the shipping list in the next update, please?
It's a very very good app to follow shipping.
Thanks's in advance
Best regards
Currently it's possible to view returns analytics only per 1 store at a time. It would be great to be able to select multiple stores and have a consolidated view on returns.
Brand noted they’d like to be able to clearly communicate why certain Products are on the Blocklist - instead of the general text we have in place, without specifically making the customer review the Policy as a whole.
Asking if we could define the error at the Blocklist Product Tag entry level. If the value is left blank, use default content.
Current state: After end consumer logs in with Order, non returnable items are greyed and out and we show at the line level a message that states "Does not comply with our return policy."
Desired State: After end consumer logs in with Order, non returnable items are greyed and out and we show at the line level a message from a configurable setting within RC where we can pass SKU or Product Category specific messages that state why an item is nt returnable like "Digital Goods are not returnable" or "Bundled Item cannot be returned" or "Last years models are not returnable but warranty available".
We'd like to be able to configure our own blocklist message for order item display when the end consumer logs into RC.
Currently the aftership is one way communication making it diffucult for business to see integrated full status at one place again when customer login to their shopify page they see status of item still on the way as shopify stops at fullfilled stge. Though the track order option by Aftership is good it is still a bad customer experience.