Share your ideas with us

We value your insights on AfterShip products and features. Let's innovate together!

Filter ideas

Fix Direct Links to 'View On Carrier Website'

Oliver Mortimer
December 13, 2024 at 11:33 am
There's quite a few couriers where the 'View on Carrier Website' doesn't take you directly to the trracking page, and instead requires you to enter the tracking number.  These can be easily fixed by correcting the URL.   For example, for Cainiao the link takes you to; https://global.cainiao.com/   This needs correcting to; https://global.cainiao.com/newDetail.htm?mailNoList=   Please submit any further examples below.
Accepted
0
0

Free shipping thresholds customization

Avery Bailey
April 28, 2024 at 7:42 pm
I want to fully customize different free shipping thresholds for different currencies/regions.   This would better compensate for my shipping costs in different currencies and may also increase the order value.
Delivered
0
0

Ability to add shipments to a collapsable group

Dennis Marshall
December 23, 2025 at 7:25 pm
FedEx has master tracking numbers which can have multiple tracking numbers under 1 tracking numbers. I'd like to be able to add a group of numbers to a group, or master number, and it should be collapsable so I can open it and look at all attached tracking numbers. 
In development
0
0

Shipments Header

Jana Churich
October 25, 2024 at 4:12 pm
Titles should update with count of items in the section so you know it's updating and should be clicked on. 
Submitted
0
0

Sort by Delivery Day

jdkluck
November 6, 2025 at 1:16 pm
I was just tracking my packages and thought of something and was like man I wish there would be different layouts or sorting options. Like if I could sort it by ETD Dates, etc rather than just having them all listed and me doing the mental math of 3 days from now would be Friday, etc. Since of our would be able to be listed by delivery date I would know what packages I need to be on the lookout for that day at an early glance.
Delivered
0
0

Ability to refund shipping automatically in the returns portal

Jeremy Bobbitt
February 3, 2025 at 8:19 pm
Currently you can manually refund the shipping fee in the admin manually, but would like the ability for it to be automatic.
Submitted
0
0

Saving Clients

Scott Williams
August 20, 2026 at 6:51 pm
We use this to ship to clients it would be nice if we could save clients within the system to send notifications to. 
Submitted
0
0

Warranty Add-On Feedback

Cindy Rodriguez
November 7, 2024 at 12:36 am
Hi there,    We’re planning to fully transition to your warranty return platform and would like to see the following improvements: * Dynamic Reference Lines on Return Shipping Labels: We’d like the option to add customizable reference lines on shipping labels. While there are default placeholders available, we need a more flexible solution to include internal notes that will help us organize returns efficiently. * Delayed Replacement Order Processing: We’d prefer the ability to process a replacement order without sending it to Shopify until the carrier marks the warranty return as “en route.” * Regex Validation for Warranty Intake Form: Adding regex validation would help us ensure inputs follow specific formats, such as order numbers or serial numbers, for better accuracy.
Submitted
0
0

Value Log for Orders In Transit

Nicholas Brusseler
August 7, 2026 at 6:01 pm
I want to be able to show values and total value of anything that is currently in transit, out for delivery and delivered so i can manage my insurance process of total value out at a given time 
Submitted
0
0

UI in Greek language

Raúl Morales
June 15, 2026 at 1:32 pm
Hello,   We'd need User Interface in Greek language because we are selling in Cyprus and maybe in some months we'll start selling in Greece, so for us it's very important.   Thanks a lot.
Submitted
0
0