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Sync the customer's username from the TTS orders to Shopify.

Luke Gray
April 20, 2024 at 2:09 pm
We want to refer to the customer's username when packing the order. Right now, to do this, we need to download the tiktok orders, connect them to the shopify order number via the tiktok order in the notes field and then connect that to the order number in shipbob.   If we had the username in shopify, we could eliminate the step where we have to connect tiktok to shopify.
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Set transit time as a trigger of reviews

David Mitchell
February 25, 2024 at 10:28 am
Perhaps with Aftership Reviews, we could set a custom rule where if the transit time is exceeds X days, the platform won't initiate reviews.
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How to Rank a Local Business Services Website (SEO Expert Guide)

tony h
January 13, 2026 at 6:10 am
I have built a website to publish articles about local business services. Can you tell me how I can rank my website? Is there any SEO expert who can help? The website is built on a custom Laravel framework.
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Cancel return

Fotoula Anastasopoulos
May 26, 2026 at 1:06 pm
There should be an option to just cancel the return without rejecting it.  Sometimes client decide to bring it to a store after doing the initial return. 
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Custom RMA Cancellation Timeframe

Abby Hatchimonji
March 11, 2025 at 8:33 pm
Enable merchants to customize the duration before an RMA is automatically canceled. Currently, the system only allows for auto-cancellation after 28 days of inactivity. To better suit our company's needs, we would like the option to extend this period.
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Getting started

Discreet Life
January 21, 2026 at 4:52 am
im trying to figure out how to connect my store Discreet Life to shopify to get this app going. Thanks!
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Fix Direct Links to 'View On Carrier Website'

Oliver Mortimer
December 13, 2024 at 11:33 am
There's quite a few couriers where the 'View on Carrier Website' doesn't take you directly to the trracking page, and instead requires you to enter the tracking number.  These can be easily fixed by correcting the URL.   For example, for Cainiao the link takes you to; https://global.cainiao.com/   This needs correcting to; https://global.cainiao.com/newDetail.htm?mailNoList=   Please submit any further examples below.
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Add Walmart Seller MCF as a Feed Connection

Megan Bailey
March 20, 2026 at 3:17 pm
Hello,  We currently use AfterShip Feed to connect our Amazon Seller account to TikTok Shop. But it would be fantastic to be able to also connect with Walmart Seller's MCF. It would allow even greater reach of products on more sales channels.
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Create tracking pages via API

Madison Morgan
July 17, 2024 at 3:03 pm
We are a worldwide dropshipping service catering to e-commerce entrepreneurs. Merchants can design and market personalized products through us, setting prices and choosing their sales platforms from our integrated e-commerce options.   Once merchants place orders, we will handle the manufacturing, fulfillment, and shipping logistics to consumers.   When I am using Aftership for tracking, I want to enable my premium customers (merchants) with the ability to customize white label branded tracking pages and possibly an API to create them (since they won't have access to Aftership admin, and it would be impossible for me to maintain all tracking pages for them).   So that I can add this ability as part of the product & service package for my main customers (merchants), which creates more value for my business.
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Add Placeholder

Luis Mateo
June 20, 2026 at 3:11 am
it would be great to be able to manually add a placeholder delivery in order to keep track of my deliveries.
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