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Related to BOPIS Track - set a Pickup deadline date and use it as a Merge Tag on Notifications.

Ideally, set a date and time expiration date so the end consumer know when they need to pick up their order. If the end consumer doesn't pick up their package before the expiration date, then cancel the order, notify the client and possibly refund the end consumer.

","status":"adopted","created_at":"2025-02-03T17:40:03.559404Z","updated_at":"2025-02-06T02:18:22.611912Z","published_at":"2025-02-06T02:15:58Z","created_by":{"first_name":"Jason","last_name":"Ma"},"tags":[{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":4},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"3feec7796ff9433393aa4d80e6e0d63b","title":"Add a Shipping Status Button for Completed Orders directly inside WooCoomerce","content":"

Good morning,

It would be incredibly useful to enhance the WooCommerce plugin by adding a button to the Orders section for each completed order. This button would allow customers to directly view the shipping status and the various stages leading up to delivery on the store’s website.

For those managing e-commerce platforms, keeping users on the site is crucial. That’s why this feature would be so beneficial! Additionally, it would encourage users to create an account on the site, which would be another positive outcome.

Thank you.

","status":"adopted","created_at":"2025-01-24T13:59:38.488363Z","updated_at":"2025-02-05T09:02:39.45218Z","published_at":"2025-01-24T15:40:29Z","created_by":{"first_name":"Giulio","last_name":"Riotta"},"tags":[{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"},{"id":"177857f789ab423e9c6780dbabaa8641","name":"WooCommerce","description":"WooCommerce","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":70,"created_at":"2024-08-20T10:59:30Z","updated_at":"2024-09-03T19:13:45Z"}],"statistics":{"views":{"total":19},"upvotes":{"total":1},"comments":{"total":1}},"personal_interaction":{"voted":0,"followed":0}},{"id":"9dc6d7bafc964a459cffb6e4962c5a3c","title":"One-Click Returns coverage (Profit Driver)","content":"

Add the option to pay online ~ $2 at checkout for free returns and extended warranty later.

Add tags to people / allow different RMA flow for those who optin to this.

","status":"launched","created_at":"2024-10-25T11:35:58.814485Z","updated_at":"2025-01-14T12:25:32.588816Z","published_at":"2024-10-25T11:38:36Z","created_by":{"first_name":"ELO","last_name":"Limited"},"tags":[{"id":"b95f12cc4f71413a9fdc672fd6370b10","name":"Protection","description":"Protection","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":17,"created_at":"2024-08-20T10:48:19Z","updated_at":"2024-09-03T19:18:54Z"},{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"},{"id":"242bbf37b6ec4e0ca55cb57e20d4c493","name":"Shopify","description":"Shopify","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":100,"created_at":"2024-08-20T10:58:40Z","updated_at":"2024-09-03T19:13:27Z"}],"statistics":{"views":{"total":37},"upvotes":{"total":3},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"3e3a21aaa83b4a2cbebe92f7e0297192","title":"Alert message to let a user know when the same email domain is used in an existing organization","content":"

Background:

At the moment, a user with a specific domain can easily create a new organization when creating an account in AfterShip
We don’t indicate to this use that an existing organization is already linked to the same domain
This can create confusion when member are trying to get access to an organization proactively (without being added by the current owner)
Hence we end up with support tickets from member not able to get access to their main org.

Expectation:

Alert message during new inscription if we identify that the email domain is already used.
Eventually an option to send a request to the owner of the main org.
Possibility to delete the new account to avoid unnecessary org and member creations for our clients.
Could be active only for ENT client if we want to reduce the scope

","status":"submitted","created_at":"2025-02-04T15:30:58.830972Z","updated_at":"2025-02-06T02:33:03.86753Z","published_at":"2025-02-06T02:33:03Z","created_by":{"first_name":"Jason","last_name":"Ma"},"tags":[{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":4},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"ad96641a6447489181333546f1db52dc","title":"Ability to add delivery instructions from the track page ","content":"For the tracking page I am currently using, it would be great to have the Delivery Instructions feature, so that my customers can provide specific instructions to carriers, and ensure successful deliveries.

This feature will also be valuable for drivers who can have all the necessary information at their fingertips, even for dispatchers who can manage delivery more effectively with all that info.

A seamless last-mile delivery experience can create a sense of reliability and convenience that fosters long-term customer relationships and encourages repeat purchases for my brand.","status":"submitted","created_at":"2023-10-27T04:59:00Z","updated_at":"2024-10-31T07:36:09.244125Z","published_at":"2023-10-27T04:59:00Z","created_by":{"first_name":"Ellie","last_name":"Nguyen"},"tags":[{"id":"03c9a3aca621460fab4a3c3b2f9d120a","name":"Customer engagement","description":"Customer engagement","tag_category_id":"222289c399064dfa85d0d38b7fc2eae1","status":"active","priority":20,"created_at":"2024-08-20T10:57:28Z","updated_at":"2024-09-03T19:12:48Z"},{"id":"1c74655d435242cd8077c83a84474f79","name":"Post-purchase solutions","description":"Post-purchase solutions","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":35,"created_at":"2024-09-03T18:59:24Z","updated_at":"2024-09-03T19:10:31Z"},{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":1291},"upvotes":{"total":35},"comments":{"total":1}},"personal_interaction":{"voted":0,"followed":0}},{"id":"a89780c62eb24e87b44698d1d8a047be","title":"Upload label manually from external source and link (instead of file only)","content":"

Upload label manually from external source and link (instead of file only)

Today its only possible to upload label manually through file via computer.

Hope this will change and we ca upload via external url

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I aim to reduce interruptions for my customers while still capturing important messages, which is why I am seeking more flexibility in the configurations.","status":"submitted","created_at":"2024-08-27T11:52:53Z","updated_at":"2024-09-26T10:15:47.992468Z","published_at":"2024-08-27T11:52:53Z","created_by":{"first_name":"Scarlett","last_name":"Carter"},"tags":[{"id":"cc1e7674568f4b0498535cd572ad23cf","name":"Customer acquisition","description":"Customer acquisition","tag_category_id":"222289c399064dfa85d0d38b7fc2eae1","status":"active","priority":40,"created_at":"2024-08-20T10:52:41Z","updated_at":"2024-09-03T19:12:34Z"},{"id":"03c9a3aca621460fab4a3c3b2f9d120a","name":"Customer engagement","description":"Customer engagement","tag_category_id":"222289c399064dfa85d0d38b7fc2eae1","status":"active","priority":20,"created_at":"2024-08-20T10:57:28Z","updated_at":"2024-09-03T19:12:48Z"},{"id":"333f943f19b24a34ab4a2ebbae4cfbe3","name":"Email & SMS","description":"Email & SMS","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":60,"created_at":"2024-08-20T10:48:53Z","updated_at":"2024-09-03T19:18:01Z"},{"id":"c723343f46134af2b7ee1c9e2cf4e4d9","name":"Marketing solutions","description":"Marketing solutions","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":30,"created_at":"2024-09-03T18:58:49Z","updated_at":"2024-09-03T19:10:22Z"}],"statistics":{"views":{"total":847},"upvotes":{"total":16},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"7be498c0231e4b10a02076869074bce4","title":"HTML email editor support configure shipment & order items","content":"When utilizing an HTML email editor, I aim to display and personalize shipment or order items within my tracking notifications.

This feature would allow shoppers to conveniently view their purchases directly in the email, thereby improving customer satisfaction.","status":"submitted","created_at":"2024-06-03T16:31:18Z","updated_at":"2024-10-31T07:38:50.52485Z","published_at":"2024-06-03T16:31:18Z","created_by":{"first_name":"Charlotte","last_name":"Evans"},"tags":[{"id":"20f52f906d5545119c399bfb1dd548af","name":"Branded retail","description":"Branded retail","tag_category_id":"864ac52bd7414e6182e4c77c8e4043eb","status":"active","priority":100,"created_at":"2024-08-20T11:00:39Z","updated_at":"2024-09-03T19:14:19Z"},{"id":"1c74655d435242cd8077c83a84474f79","name":"Post-purchase solutions","description":"Post-purchase solutions","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":35,"created_at":"2024-09-03T18:59:24Z","updated_at":"2024-09-03T19:10:31Z"},{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":1003},"upvotes":{"total":29},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"dcc87c06a06145a4a91fdbbd757f0df2","title":"Support the “issue store credit” option on “process warranty claim” page","content":"

Currently, I can only choose from 3 resolution options in Warranty admin: Repair item, Replace item & Other. At the end of the day, I need to manually export a list of Warranty claims and see how many store credit resolutions were recorded. (By using the “Other” option with a note.) This process is very time-consuming and inefficient.

It would be very helpful if a direct \"issue store credit\" feature were integrated, potentially automating the process across platforms like Shopify.

","status":"adopted","created_at":"2024-05-06T01:01:00Z","updated_at":"2024-05-06T01:01:00Z","published_at":"2024-05-06T01:01:00Z","created_by":{"first_name":"Daniel","last_name":"Reed"},"tags":[{"id":"20f52f906d5545119c399bfb1dd548af","name":"Branded retail","description":"Branded retail","tag_category_id":"864ac52bd7414e6182e4c77c8e4043eb","status":"active","priority":100,"created_at":"2024-08-20T11:00:39Z","updated_at":"2024-09-03T19:14:19Z"},{"id":"242bbf37b6ec4e0ca55cb57e20d4c493","name":"Shopify","description":"Shopify","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":100,"created_at":"2024-08-20T10:58:40Z","updated_at":"2024-09-03T19:13:27Z"},{"id":"02822a25a2f64eaf999a58d54f00c291","name":"Warranty","description":"Warranty","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":20,"created_at":"2024-08-20T10:47:58Z","updated_at":"2024-09-03T19:18:42Z"}],"statistics":{"views":{"total":1019},"upvotes":{"total":58},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"a68f658e32d24298a8b043be2982bc37","title":"Custom RMA Cancellation Timeframe","content":"

Enable merchants to customize the duration before an RMA is automatically canceled. Currently, the system only allows for auto-cancellation after 28 days of inactivity. To better suit our company's needs, we would like the option to extend this period.

","status":"submitted","created_at":"2025-03-11T20:33:31.690457Z","updated_at":"2025-03-12T02:06:15.833556Z","published_at":"2025-03-12T02:06:15Z","created_by":{"first_name":"Abby","last_name":"Hatchimonji"},"tags":[{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"}],"statistics":{"views":{"total":2},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}}],"token":"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJTb3J0S2V5IjoiYmQ3ZTI4Y2FjYmY2NDRmZTk0ZDdlMmFmM2M1OTg0OGUiLCJleHAiOjE3NDI0NjM0MTV9.FV0S5DgAXyQ2JXFgibXrEK1An5nks65QSW-kQBs14ak"},"dataUpdateCount":1,"dataUpdatedAt":1742377015494,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["posts-list",{"limit":"10","page":"1","sort_by":"random","exclude_post_ids":"","tag_ids":"","statuses":"","type":"all","login":false}],"queryHash":"[\"posts-list\",{\"exclude_post_ids\":\"\",\"limit\":\"10\",\"login\":false,\"page\":\"1\",\"sort_by\":\"random\",\"statuses\":\"\",\"tag_ids\":\"\",\"type\":\"all\"}]"}]},"children":["$","$L28",null,{}]}],["$","h1",null,{"className":"opacity-0","children":"Idea Portal"}]]}]