Share your ideas with us
We value your insights on AfterShip products and features. Let's innovate together!
Delivered
0
0
Add a Shipping Status Button for Completed Orders directly inside WooCoomerce
Giulio Riotta
January 24, 2025 at 1:59 pm
Good morning,
It would be incredibly useful to enhance the WooCommerce plugin by adding a button to the Orders section for each completed order. This button would allow customers to directly view the shipping status and the various stages leading up to delivery on the store’s website.
For those managing e-commerce platforms, keeping users on the site is crucial. That’s why this feature would be so beneficial! Additionally, it would encourage users to create an account on the site, which would be another positive outcome.
Thank you.
Accepted
0
0
Return/Exchange Size Availability Option
Gabriela Berlingeri
October 6, 2025 at 12:12 am
It would be very helpful if customers could select their preferred size during the exchange process, with real-time visibility of stock availability on the website.
For example, when a customer initiates an exchange, the system should show whether the requested size is currently in stock. If the size is unavailable, it should display “Sold Out” instead of allowing the exchange to proceed.
This feature would prevent unnecessary back-and-forth communication, improve customer experience, and reduce manual handling for merchants. Platforms like Revolve already offer this type of functionality, and it would be an excellent addition to AfterShip Returns.
Submitted
0
0
Set transit time as a trigger of reviews
David Mitchell
February 25, 2024 at 10:28 am
Perhaps with Aftership Reviews, we could set a custom rule where if the transit time is exceeds X days, the platform won't initiate reviews.
Delivered
0
0
Support upload documents through the Shipping API.
Riley Foster
March 5, 2024 at 2:53 am
As a merchant, I aim to provide Aftership with supplementary shipping documents for the creation of shipping labels. By submitting these additional documents to Aftership, they can be forwarded to the carrier during the label creation process within the carrier's system.
These shipping labels and accompanying documents are essential for shipping activities, particularly for cross-border customs declaration purposes.
Planned
0
0
Add ability to be able to upload separate Desktop and Mobile images for the returns tracking page
Jeremy Bobbitt
February 3, 2025 at 7:28 pm
Add the ability to upload a separate images for desktop and mobile header logos. An example of the what the UI could like like is below.
Returns > Customizations > Returns page
Accepted
0
0
Delay reason analysis
Levi MacKenzie
June 28, 2024 at 10:50 pm
I would like to view the chart showing reasons for late shipments in the current on-time report that I am using.
Submitted
0
0
Perhaps AI can help me select videos to showcase?
Ella Green
July 1, 2024 at 9:30 pm
The same videos are displayed to shoppers on my collection page or recommendation widgets. I want greater exposure to alternative products and videos, but selecting which ones to display and updating them regularly feels overwhelming.
Furthermore, testing to determine which video garners the most traffic is even more challenging. I have no idea if my efforts will result in sales. If only there is a tool could help!
Submitted
0
0
Upload label manually from external source and link (instead of file only)
Alexander Kobbevik
October 25, 2024 at 11:06 am
Upload label manually from external source and link (instead of file only)
Today its only possible to upload label manually through file via computer.
Hope this will change and we ca upload via external url
Submitted
0
0
Send emails with tracking information
Thomas George
October 29, 2025 at 1:40 am
Instead of directly integrating Aftership with Gmail, I would like to send my emails with package information to an aftership email address associated with my account, for aftership to parse and automatically show tracking information.
Accepted
0
0