Branded Customization of Returns Notifications
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Andrew Bird
August 15, 2025 at 12:41 pm
SubmittedThere is a massive discrepancy between the notificaiton customization capabilities within the Tracking module and the Returns module. In the Returns module, all you can do is update the messaging. There is no ability to alter colours, add logos, images, or otherwise truly 'brand' the notifications. All of this exists in the Tracking module. Recommendation is that you port over the same functionality into the Returns module ASAP. Those notification emails are currently a horrific customer experience.
#Email & SMS#Returns
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