Enhance the process of uneven exchanges for “Replace with the same item”

S
Sebastian Jenkins
March 18, 2024 at 2:36 am
Delivered
As a merchant, I allow shoppers to exchange items for different variants during returns, which may have different prices. For example, a Small size costs $30 while a Large size costs $50.

 

Currently, Shopify allows me to adjust prices manually only after the Return Merchandise Authorization (RMA) is submitted. If aftership could facilitate charging or refunding price differences for variants during the return request process, it would greatly streamline our operations and enhancing the overall efficiency of RMA management.
#Returns#Shopify
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AfterShip response
John
August 14, 2025 at 8:49 am

The feature has successfully launched—check out the help article here to learn more!

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