Customs Clearance

C
Cresilda Caintic
July 15, 2025 at 8:49 am
Accepted

Hi, I hope you can include a column where users can also see "WHEN" the order arrived in customs clearance and "WHEN" it was released. I am referring to ALL orders, not just the delayed orders.

#Data analysis#Integrations#Post-purchase solutions
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AfterShip response
Qian Qian
July 17, 2025 at 3:37 am

Hey Cresilda, 
We appreciate your suggestion! We are planning to launch a few new events in Q4 2025, including custom-related events. It will be convenient for you to track the custom clearance transit time. 
Your feedback helps us make AfterShip product better for our users. 

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