Carry over discounts for exchange on same items

A
Amy McDonnell
January 23, 2025 at 4:33 am
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It would be great if we could allow the discount to carry over to the new order if a customer is just exchanging a size, at the moment our customer is choosing to refund rather then exchange sizing because they have to pay the difference between the original discounted price and the price. 

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AfterShip response
John
January 23, 2025 at 8:57 am

Hey Amy, thanks for sharing your idea. The good news is that we've got this feature covered! You can enable the Pre-discount in the "Exchange for other items" settings page.

If you have any questions about how the pre-discount works, please refer to the help article.

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