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Email address update button
Juan Lopez
December 3, 2024 at 2:49 pm
We should be able to update the email address on the returns and warranty pages in case the cx is unable to access the default email.
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Aftership Tracking App Suggestions
Saix XIII
September 14, 2026 at 6:39 am
I just started using the app today and overall I do like it, but I have a few minor suggestions.
1. A compact mode: right now the list of tracking numbers/packages is very spread out. Consolidating it would make it look cleaner, IMO.
2. Allow me to put tags on them, custom or otherwise. For example I have a few incoming packages and a few outgoing ones. It would be nice to add tags to differentiate them and also filter by them if needed.
Hopefully that made sense. Thank you.
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Create tracking pages via API
Madison Morgan
July 17, 2024 at 3:03 pm
We are a worldwide dropshipping service catering to e-commerce entrepreneurs. Merchants can design and market personalized products through us, setting prices and choosing their sales platforms from our integrated e-commerce options.
Once merchants place orders, we will handle the manufacturing, fulfillment, and shipping logistics to consumers.
When I am using Aftership for tracking, I want to enable my premium customers (merchants) with the ability to customize white label branded tracking pages and possibly an API to create them (since they won't have access to Aftership admin, and it would be impossible for me to maintain all tracking pages for them).
So that I can add this ability as part of the product & service package for my main customers (merchants), which creates more value for my business.
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Allow RMA creation when there is a partial refund in Shopify
Megan Nicholson
April 10, 2025 at 8:18 pm
Scenarios
1. We give a customer a partial refund for a coupon code they forgot to enter. This partial refund is currently stopping the customer and us from being able to request a return in Aftership. Please allow an option to make RMA or override in this scenario.
2. (similar to #1) Customer orders multiple items, gets RMA for one item, returns it and is refunded. Now they want to return the other item, however, because there is a refund in Shopify we are not able to open a RMA for the other item because the order shows as returned. Please allow option to make RMA or override in this scenario.
Thank you
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Integration with Tiendanube.com
Camisas Habers
April 2, 2025 at 3:32 pm
leading latin america e commerce platform https://tiendanube.com
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Sync the customer's username from the TTS orders to Shopify.
Luke Gray
April 20, 2024 at 2:09 pm
We want to refer to the customer's username when packing the order. Right now, to do this, we need to download the tiktok orders, connect them to the shopify order number via the tiktok order in the notes field and then connect that to the order number in shipbob.
If we had the username in shopify, we could eliminate the step where we have to connect tiktok to shopify.
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Parcel Sorting expediation
Kohle Kless
November 16, 2025 at 5:56 pm
My idea is that when a shipment comes in from China to America,instead of each parcel going right to LAX through customs,each one should go to it's respective state and provence,every state has a sorting and customs center,it would just make it easier to make one stop instead of two or three on the way to the packages final point of delivery,
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Anti-fraud reporting and risk checks
Penelope Perry
March 4, 2024 at 5:19 pm
As a business owner, I am seeking a system that can facilitate risk level scoring for each RMA (Return Merchandise Authorization) and enable my staff to input risk assessment findings based on actual RMA inspections. This system will enable us to assess risk levels effectively and respond accordingly. Moreover, the system will allow for the reporting of any detected fraud instances.
Implementing this system is crucial for mitigating fraud occurrences, as well as proactively preventing future fraudulent activities. Such measures are instrumental in safeguarding my business's profitability in the long term.
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Add Walmart Seller MCF as a Feed Connection
Megan Bailey
March 20, 2026 at 3:17 pm
Hello,
We currently use AfterShip Feed to connect our Amazon Seller account to TikTok Shop. But it would be fantastic to be able to also connect with Walmart Seller's MCF.
It would allow even greater reach of products on more sales channels.
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