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How to Automatically Change Order Status to "Completed" with AfterShip in WooCommerce?

Luis Melchor
December 16, 2024 at 8:50 pm
I want the order status to automatically change to "Completed" when the tracking code is entered in the AfterShip plugin in WooCommerce. Is it possible to achieve this through the plugin settings, or is there a snippet that can help me make it happen?
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Fixed shipping fee for orders over $30.

Lily Hall
June 3, 2024 at 6:33 am
I want all orders over $30 to show a shipping fee of only $2, because this is subsidized by TikTok.
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All customization of review reminder email

Ilse Arevalo
July 27, 2026 at 9:56 pm
the only customization allowed is subject line and preview text for the reminder email, can't change the body copy of the reminder email.    benefit would be to add a secondary reminder of receiving loyalty points/an incentivization 
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Searchable Idea Portal

Andrew Bird
August 15, 2025 at 12:43 pm
Seems like a basic thing, but when I have an enhancement I'd like to submit, I want to ensure I don't duplicate someone else's submission.  Obviously that's why there is an 'upvote' button.  The only way to determine if there is something worth upvoting is to scroll through the entire list from top to bottom.
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Display RMA number barcode on Returns label

Michael Adams
June 1, 2024 at 10:35 am
I would like to include the RMA number barcode on the returns label. This way, upon receiving the returns label at my warehouse, I can simply scan the barcode to retrieve the RMA number. Subsequently, I can use this number to efficiently locate the corresponding RMA information within the returns system. This process will significantly enhance the operational efficiency of our RMA procedures.
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Tracking dynamic updates for Emails

Sophia Anderson
March 8, 2024 at 3:29 pm
I guess for shipping emails sent out to my customers, it would be nice to have dynamic info that updates as the package progresses through the network. I also want all my existing emails to stay current.   The reason is simply that I wanna give my customers a unified experience by delivering consistent messages to them. I believe this will help with my customer satisfaction.
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Provide Cost of tracking as data in analytics

Ethan White
May 23, 2024 at 1:17 pm
The ability to see how much it cost per tracking label for the carrier, alongside all the other analytics would be beneficial to business operations.   Having “cost” as a piece of data collect and display in analytics will help us make larger business decisions when it comes to choice of carrier preferences to know which carrier is best to work with in the long run. I believe this feature will be great value add to Aftership as well!
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Display Order ID and RMA ID in the Return Status Section of the Return Summary Page

Femy Elizabeth Biju
July 15, 2026 at 5:14 am
Background On the Return Summary page, the Return Status section is commonly used to display shipping instructions that guide customers on how to return their items. As part of these instructions, customers are often required to include both their RMA ID and Order ID with the return shipment so that the warehouse and processing teams can identify and process the return correctly. Currently, the RMA ID is only displayed at the top of the page, and the Order ID is not prominently visible within the Return Status section. Requested Enhancement Add configurable fields within the Return Status section of the Return Summary page to display: * Order ID * RMA ID These fields should be displayed alongside the shipping instructions and return status details, making them easily accessible to customers while preparing and packaging their return shipment. We are open to any placement within the Return Summary page that provides clear visibility and easy access to these details. Business Use Case Our client specifically requested this enhancement because their return instructions ask customers to include the RMA ID and Order ID with the return package. Having these details displayed directly within the Return Status section would: * Improve visibility of important return information. * Reduce customer confusion when preparing returns. * Eliminate the need for customers to search for these details elsewhere on the page. * Help ensure return shipments contain the correct identification information. * Improve operational efficiency and reduce return processing delays. Expected Outcome Customers can quickly locate the required Order ID and RMA ID in the same section where they view their shipping instructions, resulting in a smoother and more user-friendly return experience. Thank you for considering this enhancement. We believe it would benefit merchants who require customers to include reference identifiers with returned packages and would improve the overall returns experience.
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Influencer referral previews are off-brand and damaging to our image

Johan Slabert
October 1, 2025 at 12:04 pm
The current OpenGraph meta preview generated by AfterShip's referral link system is unacceptable. We run a professional e-commerce business in South Africa selling premium seat covers, yet the influencer link preview looks like a child’s sticker book. Confetti, a USD coupon graphic, and a generic "Get special offers" line? Completely irrelevant, off-brand, and frankly embarrassing when shared by influencers. This isn’t just a design problem. It reflects poorly on our business when our partners share this link on Facebook and social platforms. It gives the impression of an unprofessional or scammy brand — damaging our credibility and costing us leads. We don’t even use USD as our currency. Why are you pushing American coupon-style banners to international stores?
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HTML email editor support configure shipment & order items

Charlotte Evans
June 3, 2024 at 4:31 pm
When utilizing an HTML email editor, I aim to display and personalize shipment or order items within my tracking notifications.   This feature would allow shoppers to conveniently view their purchases directly in the email, thereby improving customer satisfaction.
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