Is it possible to increase the bulk search limit from 50? We often have to peform bulk search a number of times to retrieve the data that we're looking.

Honestly, this would help us to ease our shoppers through possible delays proactively.

Hi, The data when the shipment is created at the carrier is important for shipment analysis. Example: Info received Shipment information received DHL Express Mar 25, 2025 at 12:01 pm

Consider leveraging Estimated Delivery Dates for Return Shipments as a column on the Returns Dashboard

We should be able to update the email address on the returns and warranty pages in case the cx is unable to access the default email.

As a user, I'd like the ability to pull in tracking numbers to my dashboard by parcel account number so that I can view all shipments assigned to a specific or multiple parcel accounts. For example I have 10 parcel accounts (4 with DHL and 6 with FedEx). I'd like the ability to utilize the parcel account number(s) instead of the API to pull in tracking associated with my parcel accounts.

As a merchant, I aim to provide Aftership with supplementary shipping documents for the creation of shipping labels. By submitting these additional documents to Aftership, they can be forwarded to the carrier during the label creation process within the carrier's system. These shipping labels and accompanying documents are essential for shipping activities, particularly for cross-border customs declaration purposes.

The “Back” button on the RC portal is not obvious or prominent enough. It is too hard to find and blends into the page.

I hope to insert a form in the email, allowing customers to fill out the form directly within the email. For example, if there are some events or new product launches, I would like to invite users to participate and collect information on whether they are interested or not.

Currently OTD report, reports the complete journey so the avereage time can fluctuate based on how long it takes for customers to collect their order. We need to report on the carrier performance and then the time it takes to collect. It would be good to have a PUDO report that breaks down : average transit time to collection point Average time waiting for collection If we expand our PUDO options in Europe it would be a good indication