Share your ideas with us
We value your insights on AfterShip products and features. Let's innovate together!
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Searchable Idea Portal
Andrew Bird
August 15, 2025 at 12:43 pm
Seems like a basic thing, but when I have an enhancement I'd like to submit, I want to ensure I don't duplicate someone else's submission. Obviously that's why there is an 'upvote' button. The only way to determine if there is something worth upvoting is to scroll through the entire list from top to bottom.
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Link to Return Status Page from Admin & Shareable link to return status page for Customer Service
Jason Ma
February 3, 2025 at 10:10 pm
Would be a great feature if there was a link to the returns status page within the returns dashboard.
And if this link can be easily copied so we can share to the end consumer if they call through the contact center/help, then our agents can quickly copy the link and then email/share to the end consumer
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Integration with Royal Mail
Nicholas Bowker
January 22, 2025 at 9:04 am
Enhance Aftership’s functionality by integrating with Royal Mail, one of the leading postal services in the UK. This integration would allow users to track shipments directly through Aftership, providing seamless tracking updates, improved user experience, and broader carrier support. This feature would be particularly valuable for e-commerce businesses that frequently use Royal Mail for deliveries.
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Filter Shipping Exceptions
Jamie Fernandez
April 9, 2025 at 8:04 pm
Would like to be able to filter the shipping exceptions so I only receive ones for damages. Especially after a club run, we can receive many notices for delivery exceptions which can include delays, intercepts, etc. However, the ones we would primarily like to receive are for damages. we would like to catch these before the customer reaches out to let us know or from the return report.
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Send the Delivered Status Back to Shopify app
Rita Agarawal
January 7, 2025 at 11:32 am
Currently the aftership is one way communication making it diffucult for business to see integrated full status at one place again when customer login to their shopify page they see status of item still on the way as shopify stops at fullfilled stge. Though the track order option by Aftership is good it is still a bad customer experience.
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Please add tracking for Shipglobal.in
Ugo Grandolini
July 15, 2026 at 11:40 am
Hi,
I recently started buying products from India and sometimes they ship using :
https://shipglobal.in/tracking/
Unfortunately Aftership is not yet supporting shipglobal.in and I need to use another app (actually 17tracks works) to track these shipments.
Please consider adding shipglobal.in as a supported career.
thank you!
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Add Vinted Go Shipping to the Shipping list
Maxime Laffez
August 10, 2026 at 11:48 am
Hello,
Could you add Vinted Go shipping to the shipping list in the next update, please?
It's a very very good app to follow shipping.
Thanks's in advance
Best regards
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Enhance the process of uneven exchanges for “Replace with the same item”
Sebastian Jenkins
March 18, 2024 at 2:36 am
As a merchant, I allow shoppers to exchange items for different variants during returns, which may have different prices. For example, a Small size costs $30 while a Large size costs $50.
Currently, Shopify allows me to adjust prices manually only after the Return Merchandise Authorization (RMA) is submitted. If aftership could facilitate charging or refunding price differences for variants during the return request process, it would greatly streamline our operations and enhancing the overall efficiency of RMA management.
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Estimated delivery date for return shipments on Returns Dashboard
Jason Ma
February 3, 2025 at 10:12 pm
Consider leveraging Estimated Delivery Dates for Return Shipments as a column on the Returns Dashboard
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