Upload label manually from external source and link (instead of file only) Today its only possible to upload label manually through file via computer. Hope this will change and we ca upload via external url

For the tracking page I am currently using, it would be great to have the Delivery Instructions feature, so that my customers can provide specific instructions to carriers, and ensure successful deliveries. This feature will also be valuable for drivers who can have all the necessary information at their fingertips, even for dispatchers who can manage delivery more effectively with all that info. A seamless last-mile delivery experience can create a sense of reliability and convenience that fosters long-term customer relationships and encourages repeat purchases for my brand.

The “Back” button on the RC portal is not obvious or prominent enough. It is too hard to find and blends into the page.

When a warranty is approved, you can choose to include an label. In the “Warranty claim approved” email, there is no ability to account for this decision. We would need to add an ability to have wording around a label being included as well as a label not being included. Below is an example email we have now. Two ways this could be addressed: 1. Split this notification into 2 notifications: “Warranty claim approved - with label” and “Warranty claim approved - no label”. 2. Add Flows to Warranties with Split functionality for generated labels.

That would be great if Feed could accommodate the listing of "not-for-sale products" on TTS. This feature is newly introduced in TTS, where the product is not for sale to shoppers but will be gifted to them instead.

The ability to see how much it cost per tracking label for the carrier, alongside all the other analytics would be beneficial to business operations. Having “cost” as a piece of data collect and display in analytics will help us make larger business decisions when it comes to choice of carrier preferences to know which carrier is best to work with in the long run. I believe this feature will be great value add to Aftership as well!

Perhaps with Aftership Reviews, we could set a custom rule where if the transit time is exceeds X days, the platform won't initiate reviews.

As a business owner, having precise accounting records is essential for tax purposes. It's particularly important to account for returns correctly by adjusting for them and deducting the relevant taxes to prevent overpayment. I've observed that Shopify currently only accommodates refunds, lacking store credit or exchange options for returns. Therefore, if aftership Return could support all three options and assist in reconciling taxes and producing accurate tax reports for returns, it would greatly benefit our operations.

I hope to insert a form in the email, allowing customers to fill out the form directly within the email. For example, if there are some events or new product launches, I would like to invite users to participate and collect information on whether they are interested or not.

Background: At the moment, a user with a specific domain can easily create a new organization when creating an account in AfterShip We don’t indicate to this use that an existing organization is already linked to the same domain This can create confusion when member are trying to get access to an organization proactively (without being added by the current owner) Hence we end up with support tickets from member not able to get access to their main org. Expectation: Alert message during new inscription if we identify that the email domain is already used. Eventually an option to send a request to the owner of the main org. Possibility to delete the new account to avoid unnecessary org and member creations for our clients. Could be active only for ENT client if we want to reduce the scope