When exchanging a product, you have to pick from a list of products, sorted by the most recently created products. There's no search facility. This is particularly problematic when you have an old sku that comes in every season and it is buried deep in the list
A notification to give the customer the opportunity to change their requested ship date. This allows wineries to change the date without re-directing. Using the RSD and sending a notification 3 days or so before.
Items + return reasons are not clearly highlighted/shown as selected, during the Return Request flow on the RC portal.
Request: During the return flow more clearly define that an item/return resolution is selected. i.e. have text say “Selected” or have the box change colour when an item/resolution is selected beyond just the black box.
While using personalization, I want to understand the actual product results generated by these algorithms and the reason behind the chosen product displays for shoppers.
If I can preview the recommendation results in the admin, it would reduce uncertainty, ensure optimal outcomes, and improve my marketing strategies to boost conversions.
I want to be able to mask certain words such as 'flight'and ''import'', or ''customs''.
As for EU customers this is not relevant infromation and they faster think goods are from china and want to return faster. When they see basic info and a EDD they are assured everything is good. They dont neem more info.
I want to fully customize different free shipping thresholds for different currencies/regions.
This would better compensate for my shipping costs in different currencies and may also increase the order value.
Change the update indicator Dot from the light blue color to the orange color you already use in your iOS app. It is hard to pick out the dot if you have a long list of shipments. If it was the orange color you already use in the app it should be a simple change to make for an updated version.
Also so carriers on the list of carriers to pick from are now asking for receiving zip, so those carriers never update now.
Thanks
Would be a great feature if there was a link to the returns status page within the returns dashboard.
And if this link can be easily copied so we can share to the end consumer if they call through the contact center/help, then our agents can quickly copy the link and then email/share to the end consumer