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Perhaps AI can help me select videos to showcase?

Ella Green
July 1, 2024 at 9:30 pm
The same videos are displayed to shoppers on my collection page or recommendation widgets. I want greater exposure to alternative products and videos, but selecting which ones to display and updating them regularly feels overwhelming.   Furthermore, testing to determine which video garners the most traffic is even more challenging. I have no idea if my efforts will result in sales. If only there is a tool could help!
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Parcel Sorting expediation

Kohle Kless
November 16, 2025 at 5:56 pm
My idea is that when a shipment comes in from China to America,instead of each parcel going right to LAX through customs,each one should go to it's respective state and provence,every state has a sorting and customs center,it would just make it easier to make one stop instead of two or three on the way to the packages final point of delivery,
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Highlight which module/box is selected during RMA Request Flow

Jason Ma
January 31, 2025 at 7:01 pm
Items + return reasons are not clearly highlighted/shown as selected, during the Return Request flow on the RC portal.    Request: During the return flow more clearly define that an item/return resolution is selected. i.e. have text say “Selected” or have the box change colour when an item/resolution is selected beyond just the black box. 
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Missing pin feature

Nishant Dhiman
August 14, 2026 at 4:43 am
Image 1 — Shipment Selection & Pin Icon Behavior (pictures attached) When selecting shipments, the Pin icon should remain clean, clear, and fully visible when up to three shipments are selected. Once the user selects more than three shipments, the Pin icon should become visually disabled—either blurred, faded, or hidden—to clearly communicate that the action is unavailable. Please also indicate where the attached reference image should appear in relation to the Pin icon so that its placement and visual hierarchy are clear.   Image 2 — Pin Option Within the Shipment Menu (pictures attached) When the user opens any shipment and clicks the three-dot (⋮) menu, the following options should be displayed: 1:- Edit Shipment 2:- Mark as Delivered 3:- Pin at Top 4:- Delete The Pin at Top option should be presented as a polished, intuitive action within the existing menu, maintaining a premium and consistent user experience.   Thanks and Regards
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Need fast access for copying customer information (Look at Shopify as an example)

Andrew Trousdale
November 19, 2024 at 7:16 pm
If you are working with many different returns in one day, there needs to be a quick way to copy information like in Shopify as example. Please reference the far right side of this image:
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Integration with Tiendanube.com

Camisas Habers
April 2, 2025 at 3:32 pm
leading latin america e commerce platform https://tiendanube.com
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The Growing Role of Smart Delivery Solutions

Smart box Lockers
October 16, 2025 at 9:07 am
As online shopping continues to expand, cities and businesses are looking for ways to simplify last-mile delivery. In this shift, automated parcel lockers have become a practical solution, helping reduce missed deliveries and improving convenience for both couriers and customers. Their use is steadily shaping the future of contactless and efficient package management.
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Warranty Add-On Feedback

Cindy Rodriguez
November 7, 2024 at 12:36 am
Hi there,    We’re planning to fully transition to your warranty return platform and would like to see the following improvements: * Dynamic Reference Lines on Return Shipping Labels: We’d like the option to add customizable reference lines on shipping labels. While there are default placeholders available, we need a more flexible solution to include internal notes that will help us organize returns efficiently. * Delayed Replacement Order Processing: We’d prefer the ability to process a replacement order without sending it to Shopify until the carrier marks the warranty return as “en route.” * Regex Validation for Warranty Intake Form: Adding regex validation would help us ensure inputs follow specific formats, such as order numbers or serial numbers, for better accuracy.
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dutch login portal

bianca opdebeeck
July 7, 2026 at 8:06 pm
The website is in dutch but then after login, the portal is in english.
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Fix Direct Links to 'View On Carrier Website'

Oliver Mortimer
December 13, 2024 at 11:33 am
There's quite a few couriers where the 'View on Carrier Website' doesn't take you directly to the trracking page, and instead requires you to enter the tracking number.  These can be easily fixed by correcting the URL.   For example, for Cainiao the link takes you to; https://global.cainiao.com/   This needs correcting to; https://global.cainiao.com/newDetail.htm?mailNoList=   Please submit any further examples below.
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