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Notification before wine is shipping

Daniel Hauck
December 9, 2025 at 3:29 pm
A notification to give the customer the opportunity to change their requested ship date. This allows wineries to change the date without re-directing.  Using the RSD and sending a notification 3 days or so before. 
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Allow order editing permissions to be configured per country

Roqeeb Olaniyi
September 15, 2026 at 10:42 pm
We'd like the ability to restrict which order-editing options are available on a per-country basis, rather than applying the same set of options globally.   Many merchants work with regional checkout or fulfillment partners (e.g. Global-E) that prohibit certain order changes after an order is placed in specific countries. For example, a merchant might need to limit editing to only "apply discount code" and "cancel order" for a subset of countries, while keeping the full set of editing options available everywhere else.   Being able to configure order-editing permissions by country/region would help merchants stay compliant with regional partner restrictions without giving up flexibility in other markets.
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Configurable "item not found image" with Returns Portal item selection for items that dont have image URL

Jason Ma
February 3, 2025 at 10:07 pm
Like to set their own “Image not found” image for Products in the Returns Portal. That way, If a Product is not sent to AfterShip with an Image URL, they have an image that looks more branded.   Today, when an item does have an img url, the Return Portal defaults to the missing image icon.   Request - have a function within Return Portal where if any items on my return portal dont have an image URL, it can set to a image that I select instead of defaulting to the standard broken/no image icon.
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Add Vinted Go Shipping to the Shipping list

Maxime Laffez
August 10, 2026 at 11:48 am
Hello, Could you add Vinted Go shipping to the shipping list in the next update, please? It's a very very good app to follow shipping. Thanks's in advance Best regards 
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PUDO Report

Matt Parker
April 16, 2025 at 11:44 am
Currently OTD report, reports the complete journey so the avereage time can fluctuate based on how long it takes for customers to collect their order.  We need to report on the carrier performance and then the time it takes to collect.  It would be good to have  a PUDO report that breaks down : average transit time to collection point   Average time waiting for collection    If we expand our PUDO options in Europe it would be a good indication 
Accepted
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Send emails with tracking information

Thomas George
October 29, 2025 at 1:40 am
Instead of directly integrating Aftership with Gmail, I would like to send my emails with package information to an aftership email address associated with my account, for aftership to parse and automatically show tracking information. 
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Accurate tracking

Sara Sellar
September 4, 2025 at 7:59 pm
My package is currently reading that it is out for delivery in my area, but is still showing to be located in a totally different country so the tracking needs to be updated and fixed because this has been an ongoing issue that I've contacted them about for support and it's still reading the same way
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Add ability to block a return and direct customer to warranties

Jeremy Bobbitt
February 3, 2025 at 8:18 pm
Add the ability to block a return and direct the customer to the warranty portal. Bonus if you could log the customer in and auto fill information.   Potential Mockup Potential User Experience
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Personalized discount display rule

Lucas Scott
May 8, 2024 at 9:26 pm
So, as a seller who often runs campaigns, I would love to have a cool discount setup that can be customized based on how customers behave.   For example, I could keep discounts hidden for shoppers with shopping carts over $1,000 but display them for those who have smaller carts, so that they would shop more to get a better discount.   This strategy can be effectively applied to our product recommendations, enhancing conversion rates and boosting average order values.
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Want to create a landing page for referral program and for affiliate program.

Karan Singh Majila
July 16, 2025 at 10:42 am
We want the feature for referral program page through which we can dedicated referr to the customers and one affiliate program for our influencer through which they can track their progress and commisions. 
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