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The Growing Role of Smart Delivery Solutions

Smart box Lockers
October 16, 2025 at 9:07 am
As online shopping continues to expand, cities and businesses are looking for ways to simplify last-mile delivery. In this shift, automated parcel lockers have become a practical solution, helping reduce missed deliveries and improving convenience for both couriers and customers. Their use is steadily shaping the future of contactless and efficient package management.
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Login based / ship from views

Josen Punnoose
September 12, 2025 at 4:00 pm
Would you be able to: 1. Add a functionality that restricts order views based on a ship from location or/or login? We have multiple ship from locations and we are 100% manula orders; it creates confusion when one warehouse sees orders from another warehouse.  2. Have a ship to address book and have that be varied based on ship from locations. We have set ship to locations and it doesnt change often. 
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Customising font and text size in the “address” area of the footer

Giulio Riotta
January 24, 2025 at 1:24 pm
Good morning, I kindly ask you to enable the option to change the font, font size, colour, etc., for the “address” field within the footer of notification emails. Currently, this is the only field that cannot be customised, which creates a noticeable contrast between the main text in the body and this field, making the emails aesthetically unappealing. Thank you.
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How Fast Delivery Impacts Customer Satisfaction for Heavy Equipment

Alex Liam
October 28, 2025 at 1:53 pm
Fast and reliable delivery plays a vital role in customer satisfaction for heavy equipment buyers. When products arrive on time and in perfect condition, it builds trust, reduces downtime, and encourages repeat business and brand loyalty.
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Set transit time as a trigger of reviews

David Mitchell
February 25, 2024 at 10:28 am
Perhaps with Aftership Reviews, we could set a custom rule where if the transit time is exceeds X days, the platform won't initiate reviews.
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Branded Customization of Returns Notifications

Andrew Bird
August 15, 2025 at 12:41 pm
There is a massive discrepancy between the notificaiton customization capabilities within the Tracking module and the Returns module.  In the Returns module, all you can do is update the messaging. There is no ability to alter colours, add logos, images, or otherwise truly 'brand' the notifications.  All of this exists in the Tracking module.  Recommendation is that you port over the same functionality into the Returns module ASAP.  Those notification emails are currently a horrific customer experience.
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Want to create a landing page for referral program and for affiliate program.

Karan Singh Majila
July 16, 2025 at 10:42 am
We want the feature for referral program page through which we can dedicated referr to the customers and one affiliate program for our influencer through which they can track their progress and commisions. 
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Manually add orders not yet shipped

Emily Kell
March 5, 2026 at 12:34 am
I don't want to sync my email, so it would be great to be able to add a record for items that I've ordered but haven't shipped yet. I can then edit/update the shipment when the tracking number is available. 
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Api endpoint to fetch the review data

Nayan Solanki
July 21, 2026 at 12:33 pm
I see that Aftership is already having public api end points available for tracking and returns. i would like to have similar one for reviews.
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One-Click Returns coverage (Profit Driver)

ELO Limited
October 25, 2024 at 11:35 am
Add the option to pay online ~ $2 at checkout for free returns and extended warranty later.    Add tags to people / allow different RMA flow for those who optin to this. 
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