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When exporting, it would be handy if there was a third Data Format option.  In addition to Standard and Custom, something like “Same as current display” or something like that.  An option that would create the csv or xlsx file with the same columns in the same order that are displayed in the current view on the web page. I find myself adding or removing columns in the dashboard in order to see what I want to look at but, if I want to then export it, I need to either recreate the view again in the export wizard (which isn’t always even possible) or export it standard and move stuff around in excel. 

Currently you can manually refund the shipping fee in the admin manually, but would like the ability for it to be automatic.

I would find it very useful if I could pull the SMS communication metadata using an API. Currently it is only available as a download from the portal which makes automation impossible.

We are a worldwide dropshipping service catering to e-commerce entrepreneurs. Merchants can design and market personalized products through us, setting prices and choosing their sales platforms from our integrated e-commerce options.   Once merchants place orders, we will handle the manufacturing, fulfillment, and shipping logistics to consumers.   When I am using Aftership for tracking, I want to enable my premium customers (merchants) with the ability to customize white label branded tracking pages and possibly an API to create them (since they won't have access to Aftership admin, and it would be impossible for me to maintain all tracking pages for them).   So that I can add this ability as part of the product & service package for my main customers (merchants), which creates more value for my business.

I see that Aftership is already having public api end points available for tracking and returns. i would like to have similar one for reviews.

The current OpenGraph meta preview generated by AfterShip's referral link system is unacceptable. We run a professional e-commerce business in South Africa selling premium seat covers, yet the influencer link preview looks like a child’s sticker book. Confetti, a USD coupon graphic, and a generic "Get special offers" line? Completely irrelevant, off-brand, and frankly embarrassing when shared by influencers. This isn’t just a design problem. It reflects poorly on our business when our partners share this link on Facebook and social platforms. It gives the impression of an unprofessional or scammy brand — damaging our credibility and costing us leads. We don’t even use USD as our currency. Why are you pushing American coupon-style banners to international stores?

the only customization allowed is subject line and preview text for the reminder email, can't change the body copy of the reminder email.    benefit would be to add a secondary reminder of receiving loyalty points/an incentivization 

Hello,   We'd need User Interface in Greek language because we are selling in Cyprus and maybe in some months we'll start selling in Greece, so for us it's very important.   Thanks a lot.

A notification to give the customer the opportunity to change their requested ship date. This allows wineries to change the date without re-directing.  Using the RSD and sending a notification 3 days or so before. 

Consider leveraging Estimated Delivery Dates for Return Shipments as a column on the Returns Dashboard