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Would like to be able to display any discount received, from the orginal order, on the product selection page in the warranty portal. If possible, the discount code that was used as well. Important: Discount amount and discount code should show in the AfterShip admin portal.  

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I would like to view the chart showing reasons for late shipments in the current on-time report that I am using.

I hope to insert a form in the email, allowing customers to fill out the form directly within the email.   For example, if there are some events or new product launches, I would like to invite users to participate and collect information on whether they are interested or not.

It would be very helpful if customers could select their preferred size during the exchange process, with real-time visibility of stock availability on the website. For example, when a customer initiates an exchange, the system should show whether the requested size is currently in stock. If the size is unavailable, it should display “Sold Out” instead of allowing the exchange to proceed. This feature would prevent unnecessary back-and-forth communication, improve customer experience, and reduce manual handling for merchants. Platforms like Revolve already offer this type of functionality, and it would be an excellent addition to AfterShip Returns.

Hi there, We ship wine, which means orders are often held by our fulfilment center when temperatures along the route are above or below certian threshold we have set. I would like to create a flow that automatically notifies the customer that their order has been flagged for a weather hold and ensures them it is still on the way. Is this possible? Thanks

Hello,   We'd need User Interface in Greek language because we are selling in Cyprus and maybe in some months we'll start selling in Greece, so for us it's very important.   Thanks a lot.

I want to fully customize different free shipping thresholds for different currencies/regions.   This would better compensate for my shipping costs in different currencies and may also increase the order value.

We should be able to update the email address on the returns and warranty pages in case the cx is unable to access the default email.

I want to be able to show values and total value of anything that is currently in transit, out for delivery and delivered so i can manage my insurance process of total value out at a given time