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Notification before wine is shipping

Daniel Hauck
December 9, 2025 at 3:29 pm
A notification to give the customer the opportunity to change their requested ship date. This allows wineries to change the date without re-directing.  Using the RSD and sending a notification 3 days or so before. 
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Enhance the process of uneven exchanges for “Replace with the same item”

Sebastian Jenkins
March 18, 2024 at 2:36 am
As a merchant, I allow shoppers to exchange items for different variants during returns, which may have different prices. For example, a Small size costs $30 while a Large size costs $50.   Currently, Shopify allows me to adjust prices manually only after the Return Merchandise Authorization (RMA) is submitted. If aftership could facilitate charging or refunding price differences for variants during the return request process, it would greatly streamline our operations and enhancing the overall efficiency of RMA management.
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Customs clearance fees charged by shipping carriers

Yuichi Tanaka
August 27, 2026 at 12:14 pm
We are able to retrieve shipping rates for each carrier, but we would also like customs clearance fees and other charges available through each carrier’s API to be integrated via API as well. This is especially important for DDP shipments. Some information that can be retrieved through the carrier APIs cannot be retrieved through AfterShip, which means we would need to connect to each carrier’s API separately.
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Mask words

De Lampfabriek NL
June 27, 2025 at 10:15 am
I want to be able to mask certain words such as 'flight'and ''import'', or ''customs''. As for EU customers this is not relevant infromation and they faster think goods are from china and want to return faster. When they see basic info and a EDD they are assured everything is good. They dont neem more info.
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Enable Hazmat label selecting when creating return label

Little V
March 21, 2025 at 5:50 am
we provide return shipping label after approving the return request. Our product contains hazarious material, which should be shipped with hazmat label. Aftership doesn't grant the api access of selecting the Hazmat label when auto-generating return shipping label Please fix it
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Each product page has searchable and filterable product reviews to set customer expectations.

James Wilson
June 19, 2024 at 3:49 pm
For instance, customers can quickly locate reviews based on size, incorporate images and videos, consider age, product characteristics, and the reviewer's recommendation status.
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Shipments Header

Jana Churich
October 25, 2024 at 4:12 pm
Titles should update with count of items in the section so you know it's updating and should be clicked on. 
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Filter Shipping Exceptions

Jamie Fernandez
April 9, 2025 at 8:04 pm
Would like to be able to filter the shipping exceptions so I only receive ones for damages. Especially after a club run, we can receive many notices for delivery exceptions which can include delays, intercepts, etc. However, the ones we would primarily like to receive are for damages. we would like to catch these before the customer reaches out to let us know or from the return report.
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Warranty product page to show discounts

Jeremy Bobbitt
February 3, 2025 at 7:33 pm
Would like to be able to display any discount received, from the orginal order, on the product selection page in the warranty portal. If possible, the discount code that was used as well. Important: Discount amount and discount code should show in the AfterShip admin portal.  
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personalize reporting and scheduling

nailin yang
July 16, 2025 at 9:05 am
Our warehouse needs to know how many returns were requested on a daily basis so they can plan their resources accordingly. but it is not an option for now. It would be nice if we could build our own reports and schedule it. 
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