1d:["$","div",null,{"id":"post_list_page_root","children":[["$","section",null,{"className":"bg-[#F7F5F4]","children":["$","div",null,{"className":" min-h-[11.25rem] container mx-auto h-full px-6 flex items-center justify-between","children":[["$","section",null,{"children":[["$","div",null,{"className":" text-[2rem] leading-[3rem] sm:text-4xl sm:leading-[3.375rem] font-bold text-black ","children":"Share your ideas with us"}],["$","p",null,{"className":"mt-1 text-sm","children":"We value your insights on AfterShip products and features. Let's innovate together!"}]]}],["$","section",null,{"className":"hidden lg:flex lg:flex-1 lg:justify-end ","children":["$","$L26","banner-image",{"src":{"src":"/_next/static/media/bannerIcon.b1bbb4fb.webp","height":360,"width":596,"blurDataURL":"data:image/webp;base64,UklGRpwAAABXRUJQVlA4WAoAAAAQAAAABwAABAAAQUxQSCkAAAAAAQAAS8+qHgAAEH6a///VHAAeqdP/9f+hAAzQ//39/2QACuT//P+0DwBWUDggTAAAANABAJ0BKggABQACQDglsAJ0APmJTHQAAP7om33vx8DsvguqAGGRhpmj8FRmwf/nLuRIuwDfd/3zOU/vffmU5W8IfwjwZfxO/BsgAAA=","blurWidth":8,"blurHeight":5},"alt":"Banner","className":"max-w-xs rounded-lg ","priority":true}]}]]}]}],["$","$L27",null,{"state":{"mutations":[],"queries":[{"state":{"data":{"pagination":{"total":75,"page":1,"limit":10},"posts":[{"id":"507889f08181447897f11a0fbcd12e96","title":"Export using screen layout","content":"

When exporting, it would be handy if there was a third Data Format option. In addition to Standard and Custom, something like “Same as current display” or something like that. An option that would create the csv or xlsx file with the same columns in the same order that are displayed in the current view on the web page.

I find myself adding or removing columns in the dashboard in order to see what I want to look at but, if I want to then export it, I need to either recreate the view again in the export wizard (which isn’t always even possible) or export it standard and move stuff around in excel.

","status":"submitted","created_at":"2024-10-02T18:46:10.421481Z","updated_at":"2024-10-31T10:54:12.893856Z","published_at":"2024-10-03T02:16:53Z","created_by":{"first_name":"mlee","last_name":""},"tags":[{"id":"41e29712e3c940d8bc58154d88c2e09b","name":"Data analysis","description":"Data analysis","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":20,"created_at":"2024-08-20T10:51:30Z","updated_at":"2024-09-03T19:10:51Z"},{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":339},"upvotes":{"total":1},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"600cb96ca1724b14b5767a3aec18f246","title":"Can AI be used to address differences among products within the same category?","content":"I work in the furniture industry with thousands of products and continuous new product listings.

Consumers often inquire about variations in materials and sizes between similar pieces of furniture, placing a significant burden on my support team. Generating comparison pages for every query we receive is unfeasible due to the volume of requests.

Given the potential of AI to suggest comparable items, could it also be leveraged to pinpoint disparities among products and present these distinctions to consumers? Such a system can alleviate my workload significantly and potentially reduce bounce rates as well.","status":"submitted","created_at":"2024-04-15T08:52:58Z","updated_at":"2024-04-15T08:52:58Z","published_at":"2024-04-15T08:52:58Z","created_by":{"first_name":"Nathan","last_name":"Rivera"},"tags":[{"id":"b98a27f0ef6a49c3ada6c1cc6d6f3d0b","name":"AI-powered features","description":"AI-powered features","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":25,"created_at":"2024-08-20T10:50:40Z","updated_at":"2024-09-03T19:10:39Z"},{"id":"77ddc4a20efb459caa9cabea268319e2","name":"Personalization","description":"Personalization","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":80,"created_at":"2024-08-20T10:48:30Z","updated_at":"2024-09-03T19:17:49Z"},{"id":"3861d5116a38480f88d3d28baa6564fe","name":"Product discovery","description":"Product discovery","tag_category_id":"222289c399064dfa85d0d38b7fc2eae1","status":"active","priority":30,"created_at":"2024-08-20T10:57:16Z","updated_at":"2024-09-03T19:12:42Z"}],"statistics":{"views":{"total":977},"upvotes":{"total":34},"comments":{"total":1}},"personal_interaction":{"voted":0,"followed":0}},{"id":"c39ec69f58fd42bcba71be569e647ea7","title":"Customized returns notifications","content":"

The current capability features a static returns approval notification. There are instances where the approval notification should be customized before being sent to the customer.

Currently, the only way of doing this is to change the approval notification for all returns, save, go back to the RMA in question, approve it with the new notification, make sure no other returns are approved, go back to the nofication and amend it to how it was prior and save.

Use case: there may be a specific product that is available for exchange in store, this needs to be checked with the store first so cannot be a hard rule. If the approval notification could be amended on an adhoc basis, you could give the customer the option at the point of approval and avoid back and forth via email.

","status":"submitted","created_at":"2024-10-30T06:00:41.920998Z","updated_at":"2024-10-30T06:04:42.342961Z","published_at":"2024-10-30T06:04:42Z","created_by":{"first_name":"Shane","last_name":"Fernandes"},"tags":[{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"}],"statistics":{"views":{"total":24},"upvotes":{"total":3},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"917ec3c474b743e98e291c4c15f92dea","title":"Highlight which module/box is selected during RMA Request Flow","content":"

Items + return reasons are not clearly highlighted/shown as selected, during the Return Request flow on the RC portal.

Request: During the return flow more clearly define that an item/return resolution is selected. i.e. have text say “Selected” or have the box change colour when an item/resolution is selected beyond just the black box.

","status":"submitted","created_at":"2025-01-31T19:01:39.370373Z","updated_at":"2025-02-06T02:14:54.495462Z","published_at":"2025-02-06T02:14:54Z","created_by":{"first_name":"Jason","last_name":"Ma"},"tags":[{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"}],"statistics":{"views":{"total":4},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"8858a788fd0648e681d3aec7566107bb","title":"Provide Cost of tracking as data in analytics","content":"The ability to see how much it cost per tracking label for the carrier, alongside all the other analytics would be beneficial to business operations.

Having “cost” as a piece of data collect and display in analytics will help us make larger business decisions when it comes to choice of carrier preferences to know which carrier is best to work with in the long run. I believe this feature will be great value add to Aftership as well!","status":"submitted","created_at":"2024-05-23T13:17:59Z","updated_at":"2024-10-31T07:44:32.675198Z","published_at":"2024-05-23T13:17:59Z","created_by":{"first_name":"Ethan","last_name":"White"},"tags":[{"id":"41e29712e3c940d8bc58154d88c2e09b","name":"Data analysis","description":"Data analysis","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":20,"created_at":"2024-08-20T10:51:30Z","updated_at":"2024-09-03T19:10:51Z"},{"id":"1c74655d435242cd8077c83a84474f79","name":"Post-purchase solutions","description":"Post-purchase solutions","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":35,"created_at":"2024-09-03T18:59:24Z","updated_at":"2024-09-03T19:10:31Z"},{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":904},"upvotes":{"total":22},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"a68f658e32d24298a8b043be2982bc37","title":"Custom RMA Cancellation Timeframe","content":"

Enable merchants to customize the duration before an RMA is automatically canceled. Currently, the system only allows for auto-cancellation after 28 days of inactivity. To better suit our company's needs, we would like the option to extend this period.

","status":"submitted","created_at":"2025-03-11T20:33:31.690457Z","updated_at":"2025-03-12T02:06:15.833556Z","published_at":"2025-03-12T02:06:15Z","created_by":{"first_name":"Abby","last_name":"Hatchimonji"},"tags":[{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"}],"statistics":{"views":{"total":3},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"a89780c62eb24e87b44698d1d8a047be","title":"Upload label manually from external source and link (instead of file only)","content":"

Upload label manually from external source and link (instead of file only)

Today its only possible to upload label manually through file via computer.

Hope this will change and we ca upload via external url

","status":"submitted","created_at":"2024-10-25T11:06:33.964697Z","updated_at":"2024-10-25T11:16:19.914091Z","published_at":"2024-10-25T11:16:19Z","created_by":{"first_name":"Alexander","last_name":"Kobbevik"},"tags":[{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"}],"statistics":{"views":{"total":24},"upvotes":{"total":3},"comments":{"total":1}},"personal_interaction":{"voted":0,"followed":0}},{"id":"7cf6cb5848e6402cb3780c6431351350","title":"Free shipping thresholds customization","content":"I want to fully customize different free shipping thresholds for different currencies/regions.

This would better compensate for my shipping costs in different currencies and may also increase the order value.","status":"launched","created_at":"2024-04-28T19:42:30Z","updated_at":"2024-11-26T05:55:09.891445Z","published_at":"2024-04-28T19:42:30Z","created_by":{"first_name":"Avery","last_name":"Bailey"},"tags":[{"id":"9be21866ed92425b97ce4a37a5ffe623","name":"Conversion","description":"Conversion","tag_category_id":"222289c399064dfa85d0d38b7fc2eae1","status":"active","priority":10,"created_at":"2024-08-20T10:57:40Z","updated_at":"2024-09-03T19:13:05Z"},{"id":"77ddc4a20efb459caa9cabea268319e2","name":"Personalization","description":"Personalization","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":80,"created_at":"2024-08-20T10:48:30Z","updated_at":"2024-09-03T19:17:49Z"}],"statistics":{"views":{"total":948},"upvotes":{"total":14},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"f3e397bb497941d2a5a44c14f0383f83","title":"Automated Restock","content":"

Can we get an option to automatically restock the item based on resolution, not just when received. We still need to process, and inspect the item before we issue the refund, and we can't have our inventory adjusted upon recept. Thanks!

","status":"submitted","created_at":"2024-10-01T16:49:42.316615Z","updated_at":"2024-10-03T02:14:08.553627Z","published_at":"2024-10-03T02:14:08Z","created_by":{"first_name":"Daniel","last_name":"Kinsella"},"tags":[{"id":"1c74655d435242cd8077c83a84474f79","name":"Post-purchase solutions","description":"Post-purchase solutions","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":35,"created_at":"2024-09-03T18:59:24Z","updated_at":"2024-09-03T19:10:31Z"},{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"}],"statistics":{"views":{"total":370},"upvotes":{"total":1},"comments":{"total":1}},"personal_interaction":{"voted":0,"followed":0}},{"id":"ad96641a6447489181333546f1db52dc","title":"Ability to add delivery instructions from the track page ","content":"For the tracking page I am currently using, it would be great to have the Delivery Instructions feature, so that my customers can provide specific instructions to carriers, and ensure successful deliveries.

This feature will also be valuable for drivers who can have all the necessary information at their fingertips, even for dispatchers who can manage delivery more effectively with all that info.

A seamless last-mile delivery experience can create a sense of reliability and convenience that fosters long-term customer relationships and encourages repeat purchases for my brand.","status":"submitted","created_at":"2023-10-27T04:59:00Z","updated_at":"2024-10-31T07:36:09.244125Z","published_at":"2023-10-27T04:59:00Z","created_by":{"first_name":"Ellie","last_name":"Nguyen"},"tags":[{"id":"03c9a3aca621460fab4a3c3b2f9d120a","name":"Customer engagement","description":"Customer engagement","tag_category_id":"222289c399064dfa85d0d38b7fc2eae1","status":"active","priority":20,"created_at":"2024-08-20T10:57:28Z","updated_at":"2024-09-03T19:12:48Z"},{"id":"1c74655d435242cd8077c83a84474f79","name":"Post-purchase solutions","description":"Post-purchase solutions","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":35,"created_at":"2024-09-03T18:59:24Z","updated_at":"2024-09-03T19:10:31Z"},{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":1291},"upvotes":{"total":35},"comments":{"total":1}},"personal_interaction":{"voted":0,"followed":0}}],"token":"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJTb3J0S2V5IjoiNTQxNDhjYzYyZWM3NDQxNGFmZWE0NGYyNzY1MDZhMGIiLCJleHAiOjE3NDMwNzU5NzB9.SCUaqSQOUs-v73Xr35AKQLTSCqbWzNXbEAO0qjGpTQc"},"dataUpdateCount":1,"dataUpdatedAt":1742989570337,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["posts-list",{"limit":"10","page":"1","sort_by":"random","exclude_post_ids":"","tag_ids":"","statuses":"","type":"all","login":false}],"queryHash":"[\"posts-list\",{\"exclude_post_ids\":\"\",\"limit\":\"10\",\"login\":false,\"page\":\"1\",\"sort_by\":\"random\",\"statuses\":\"\",\"tag_ids\":\"\",\"type\":\"all\"}]"}]},"children":["$","$L28",null,{}]}],["$","h1",null,{"className":"opacity-0","children":"Idea Portal"}]]}]